Chilltex was very professional and friendly and worked very hard for us they did a very good job. Very happy with the work they did would highly recommend them for any hvac work you need done lane the installer was very patient and did his best. And every one I talked to was very kind and knowledgeable. I wish them continued success.
James was very professional. The parts are expensive from them but the labor is fair and the service is fantastic. I actually learned alot about my system while they were here. They had to change my hot surface ignitor. When i did it myself last time, the part was $40 but they charged $180 for that part. That also does come with a 1 year warranty on the part itself though which is probably worth it!
1/31/2023 UPDATE - After a bad experience with Chilltex billing I posted about they have corrected the cituation changing the bill to a fair price. I am pleased with their response to the BBB to better serve the customer and update customers up front to their pricing. There was never a problem with the technician, he is always outstanding! ORIGINAL POST - $591.00 to put in a thermostat with 1 hours work and we had other heating sources, it WAS NOT an emergency. We called to talk to management but they wouldn't return the call & instead sent the repair person back out to our home today to let us know that with L4 repair (whatever that means) that no matter if they worked 10 hours or 1 hour it was $491.00 for the service and that this money helped cover the cost of there building and vehicles. The additional $100 was for a service fee. No listing of the cost of the thermostat on the invoice which is $79 at Lowes. Our other thermostat the NEST was not broke, I decided to replace it because of having issues with WIFI. I had bought a thermostat at Lowes and when it didn't work right off after installing we called ChillTex because they had put in a new board & motor in our furnace for $1600 & we didn't want to mess anything up. Filing a complaint with the BBB on this one. Ridiculous.
All of their staff are knowledgeable, respectful, and on time. I also use their services at my employer. Thank you for all the years of quality service.
I called these guys for a tune up last fall. They was out really quick. Called for my spring a/c tune up. Was out very quick. Very professional, quality service and attention to every detail. Want a great hvac company that won't break the bank? Look no farther. We use them in our church as well. Give them a call you. Won't be disappointed
Larry Eldridge
Chilltex was very professional and friendly and worked very hard for us they did a very good job. Very happy with the work they did would highly recommend them for any hvac work you need done lane the installer was very patient and did his best. And every one I talked to was very kind and knowledgeable. I wish them continued success.
Robert Jarrells
I had no heat and was looking for a limit switch chilltex stepped up and helped. Fast friendly service.thanks again chilltex!
Aaron Suttles
James was very professional. The parts are expensive from them but the labor is fair and the service is fantastic. I actually learned alot about my system while they were here. They had to change my hot surface ignitor. When i did it myself last time, the part was $40 but they charged $180 for that part. That also does come with a 1 year warranty on the part itself though which is probably worth it!
Melanie Edwards
1/31/2023 UPDATE - After a bad experience with Chilltex billing I posted about they have corrected the cituation changing the bill to a fair price. I am pleased with their response to the BBB to better serve the customer and update customers up front to their pricing. There was never a problem with the technician, he is always outstanding!
ORIGINAL POST - $591.00 to put in a thermostat with 1 hours work and we had other heating sources, it WAS NOT an emergency. We called to talk to management but they wouldn't return the call & instead sent the repair person back out to our home today to let us know that with L4 repair (whatever that means) that no matter if they worked 10 hours or 1 hour it was $491.00 for the service and that this money helped cover the cost of there building and vehicles. The additional $100 was for a service fee. No listing of the cost of the thermostat on the invoice which is $79 at Lowes. Our other thermostat the NEST was not broke, I decided to replace it because of having issues with WIFI. I had bought a thermostat at Lowes and when it didn't work right off after installing we called ChillTex because they had put in a new board & motor in our furnace for $1600 & we didn't want to mess anything up. Filing a complaint with the BBB on this one. Ridiculous.
Cindy Landon
All of their staff are knowledgeable, respectful, and on time. I also use their services at my employer. Thank you for all the years of quality service.
Eric Dahle
Great team at Chilltex. They installed the system and have done a great job following up.
Bruce roller
Great company that knows what they're doing will call them again.
TruckerBryon
I called these guys for a tune up last fall. They was out really quick. Called for my spring a/c tune up. Was out very quick. Very professional, quality service and attention to every detail. Want a great hvac company that won't break the bank? Look no farther. We use them in our church as well. Give them a call you. Won't be disappointed
Doug Larger
They did a great job! Very pleased. Thanks.
Taylor Gill
There same day, got it fixed with no hassle. Can't ask for more