Bill Reynolds Heating & Air Conditioning

Employees from Bill Reynolds’s are very professional and up to date on all their products. They are always on time and work is done in a timely manner. Would recommend them to everyone

Dit a great job checking out our HVAC system.

They were prompt and did a good job, they also provided me with a couple of heavy duty space heaters, till I decided on repair or replace, that kept my place livable till the new furnace was installed, thanks again

I really didn't have anything major to judge on the service like others have. But they came out to do an AC clean and check and everything went fine. The unit is cleaned, he was thorough. The pricing for this was half of what others charge so I'm happy. I would use them again.

Mike Rowe has it right when he speaks about the problems in the United States in the skilled trades. Bill Reynolds Heating and Air Conditioning is an example of this. Let me preface this by saying that no one seems to know what they are doing anymore in the skilled trades. For example, I've ended up learning more than a journeyman HVAC tech knows just trying to understand the many ways I've been screwed over by the inept ability of the HVAC techs I've had at my home.

Bill Reynolds was called to service when my AC stopped working. I could immediately tell that this was a blower issues (because the blower wasn't working (duh). The fellow after hours came by and told me it was something else immediately and that there was nothing he could do until Monday (and proceeded to say what the service fee for after hours was going to be anyhow). I then explained why he was wrong. He agreed after ten minutes of fumbling around and left having me pay the 140-160 bucks for nothing. Fine. I'll eat the cost. The parts came in, they replaced them. Eventually the fan worked. No big deal. I asked that thery check the thermostat and control board connections and test the heat while there (to make sure that everything is operational). No problem, they said they checked it. Had no reason to believe they didn't.
Well, they didn't check it. So I just recently called them to fix that issue. First excuse an HVAC company gives you is that they didn't install the furnace.....this isn't rocket science folks....it's wires, replaceable circuits and basic HVAC theory. Something I'd rather not spend the 40 hours to learn so that's why I pay someone else...Then they said that the control board needs replaced. Fine. Lets do that. Called the next day to ask if the part was ordered and when I could expect them back to replace (so I can have heat). Have to call me back. Called them in the morning, then lunch, then a few hours later. Have to call me back. I ordered the part myself overnighted ($128 with tax and shipping) just in case they were just being lazy at the office. The service tech finally called me back with attitude and said that they shoulda called him because the part WAS ordered and should be available next day with luck. Then he quoted me over $500. For what he even agreed is an hour of work. "I don't make the prices." "We have overhead". I told them where they can stick their services and I, as always, will figure out your job for you. STEER CLEAR!

I have used this company on multiple occasions. They offer fast and professional service. Keep you advised of when they will arrive and what they are doing to fix your problem. I highly recommend them for any of your heating or cooling issues. They have very reasonable rates as well.

Bill Reynolds always does a great job providing excellent equipment in a very timely fashion.

Filter for a humidifier system
Bill Reynolds is the number one he actually company that my family has been using since 1972 with my fathers and now us and my kids

This is the BEST Company around lake county !! They come out to your home an fix whatever the problem is faster than anyone I've ever called ! The workers are Awesome very nice an explain everything their doing! Highly recommend this company!

Knowledgeable, fast, fair and friendly.
Josh was out to fix the A/C. He was informative and helpful.
I can ALWAYS trust and count on Bill Reynolds Heating and Air Conditioning