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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Air Rite Service Supply Inc. Reviews - 45

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
JA French

We've been customers of Air-Rite's filter and supply division for several years and they have never disappointed us. They've always had the parts we need, suggested successful solutions to problems, and were a great source for replacement registers and a clothes chute door for our old house. Today I used their online ordering for the first time, found it easy to use, and was stunned when I found I qualified for same day delivery and received my filters in less than three hours! And for those of us who are avoiding contact due to the pandemic, they also offer curbside pickup. I'm very happy with the support and service I've received from Air-Rite for my HVAC parts and supplies.

Dylan Aufdenkamp

I live in NE and recently bought an older home that needed its gravity-style baseboard registers and returns replaced. Very few places I could find carry the sizes I needed to refit my home, but I found exactly what I needed here! I made the mistake of not measuring all my registers before ordering online, and they were extremely helpful in getting the item exchanged for the correct size. Great communication and customer service!

Ryan Borowski

Witnessed one of their vans run a red light, not safe! Could’ve been children around

Phyllis Garrison

Tim came out in a timely manner. Knew very quickly what the problem was. Tim explained in terms that I could understand. He repaired flame sensor in no time and verifying job done was effective. Thank You

Von & Jay

Welcoming atmosphere!! Great customer service, easy exchange....impressed by the offer of help to my car....and holding of doors as customers are holding purchases in hand. Simple Kind service goes a very long way! Staff even said goodbye to our little dog "Lulu"

Chris Shaw

A special thank you from North Ridgeville. Your staff went way above and beyond helping to troubleshoot my furnace issue. When it was clear the problem was beyond my means, a service call had my unit up and running again in no time! I am very grateful for your help and have referred you many times over. Great staff - fair pricing - professional service!!

Lucy Carr

Cannot express my gratitude enough for the excellent service I received from Dave and his company. Was courteous and helpful in getting the part out to me, in record time, so that I would not go another night without heat during a really cold spell.

Dorian Fowler

The customer service was excellent, the tempeture was a -9 degrees today. I called cause my blower was making a lot of noise. I had a man out and was quoted over $1200.00. These salesman not only told me what parts I didn’t have to buy. I was told to call him if I had any questions total cost was $150.00. They saved me a lot of money!!! I recommend the 100%

Jeffrey Schmucki

They did not have the item in stock,but they said they would have it in one hour. True to their word! One hour later, I was able to pickup the item needed to keep my family warm. Great service, always helped me with any problem. Highly recommend!!!!

Michael Strano

Horribly irresponsible business practice's. Zero morals. Zero concern about customers. I called and ordered 2 parts at 4:20 p.m. on a weekday evening. I was told the parts would be left outside. I drove 1.5 hours through rush hour traffic in a snow storm to get my parts to fix my furnace and the sales manager forgot to leave them out. I showed up the next day around 8:00 a.m. to get my parts and didn't even get an apology. In fact when I asked for a discount on my parts because of my hassle I was laughed at, literally. When I got home I found 1 of the parts broken in the box. I was then accused of breaking it myself. I had to return to the store another time to exchange the part. When I called to speak to the owner I was told by the woman who earlier laughed at me that I was not allowed to talk to him. After my 4th call to the company I finally spoke to somebody who was kind enough to credit me for the parts. I still have never gotten a call from the owner.

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