I called a guy named Rick. I needed a quote for an easy plumbing & installation job for a commercial humidification system. He was rude and then he turned down my business! I typically source out plumbing companies for my customers who need a third party to install my companies system. I was going to use this company as my first recommendation to all of my Ohio clients that needed a plumbing company, but they just lost a huge opportunity. I have given a plumbing company in Michigan tons of business and I was going to do the same for this company. I was just looking for a local plumbing company for a local job. I was basically handing them a great opportunity and they blew it!
I got a great deal and great service from Dennis with Geiler. I needed the work done right away as I was moving into a foreclosed home. He fit me in and got everything installed and working quickly and efficiently. Thanks Dennis!
From calling making an appt speaking to Debbie, who was very very helpful, to having the service technician Josh and his apprentice Jake, they were very professional, helpful, informative and amazing!!! Highly highly recommend
Purchased a Living Social Deal for a camera inspection of sewer system $60.00. (deal claims normally $165.00 charge). Technician came in and cracked pvc pipe and cap on clean out pipe in several places. (do you know how hard you have to hit a pvc pipe to crake it in 3 places?) Technician then called me to basement to tell me he broke the pipe in several places opening the clean out cap which he said may have been glued in and now a repair was needed! The damage he had just done would need to be repaired and would cost me above and beyond the camera call. (never got a price but told me he would have to go get parts and it would not cost me millions) First of all should have called me down when the cap was stuck to ASK me if I wanted him to proceed. I told him I did not want him to fix I would call my plumber and take up with Geiler Company. On to the sewer inspection...what a rip off. Technician ran the camera and it stopped about 45 feet in and then gave me a guesstimate that something was wrong and said I would need to pay for additional equipment to get the true estimate of any work needed. Ok so how can I determine if they come out with additional equipment I will have and accurate assessment of my sewer? Although I expected a biased estimate from this company, I did not expect that the inspection would only tell me I needed to spend additional money to get a complete estimate of any work which I might wish to contract for. I am sure plumbing companies often times will provide video inspections super cheap, to sell a large excavation job and I will always get a second opinion on a major job when dealing with a new contractor…. but this is not acceptable to pay for an incomplete inspection. Buyer beware of Living Social Deals and especially camera inspection from Geiler Company because unless your entire sewer is clear you will know little more than when they hit your front door when they leave and you will be out money you could put toward a legitimate camera inspection with the goal of finding out the condition of your sewers.
Called just before holiday weekend. No rush needed. They called me back Monday and set time for Tuesday. Technician was on time, professional, answered questions and didn't try to upsell. Completed work timely and all is good again.
Our heat went out and Dennis from Geiler came out the next morning. He was very professional and great to work with. Best of all, it did not break the bank. I would recommend them to anyone. I felt they were very honest.
Charge $69.00 for someone to give you an estimate. I called around and the majority of HVAC companies do not charge a fee for an estimate. Clearly they can only assume they are overpriced and are not going to win a bid if they need to charge for an estimate.
Mark Martin
I called a guy named Rick. I needed a quote for an easy plumbing & installation job for a commercial humidification system. He was rude and then he turned down my business! I typically source out plumbing companies for my customers who need a third party to install my companies system. I was going to use this company as my first recommendation to all of my Ohio clients that needed a plumbing company, but they just lost a huge opportunity. I have given a plumbing company in Michigan tons of business and I was going to do the same for this company. I was just looking for a local plumbing company for a local job. I was basically handing them a great opportunity and they blew it!
Nick Ruter
Clogged sink showed up same day and quickly cleared the clog.
Jay Horsley
I got a great deal and great service from Dennis with Geiler. I needed the work done right away as I was moving into a foreclosed home. He fit me in and got everything installed and working quickly and efficiently. Thanks Dennis!
Natalie Ingram
From calling making an appt speaking to Debbie, who was very very helpful, to having the service technician Josh and his apprentice Jake, they were very professional, helpful, informative and amazing!!! Highly highly recommend
Redd Girll
Purchased a Living Social Deal for a camera inspection of sewer system $60.00. (deal claims normally $165.00 charge). Technician came in and cracked pvc pipe and cap on clean out pipe in several places. (do you know how hard you have to hit a pvc pipe to crake it in 3 places?) Technician then called me to basement to tell me he broke the pipe in several places opening the clean out cap which he said may have been glued in and now a repair was needed! The damage he had just done would need to be repaired and would cost me above and beyond the camera call. (never got a price but told me he would have to go get parts and it would not cost me millions) First of all should have called me down when the cap was stuck to ASK me if I wanted him to proceed. I told him I did not want him to fix I would call my plumber and take up with Geiler Company.
On to the sewer inspection...what a rip off. Technician ran the camera and it stopped about 45 feet in and then gave me a guesstimate that something was wrong and said I would need to pay for additional equipment to get the true estimate of any work needed. Ok so how can I determine if they come out with additional equipment I will have and accurate assessment of my sewer?
Although I expected a biased estimate from this company, I did not expect that the inspection would only tell me I needed to spend additional money to get a complete estimate of any work which I might wish to contract for. I am sure plumbing companies often times will provide video inspections super cheap, to sell a large excavation job and I will always get a second opinion on a major job when dealing with a new contractor…. but this is not acceptable to pay for an incomplete inspection. Buyer beware of Living Social Deals and especially camera inspection from Geiler Company because unless your entire sewer is clear you will know little more than when they hit your front door when they leave and you will be out money you could put toward a legitimate camera inspection with the goal of finding out the condition of your sewers.
Jeri Fuqua
Josh Myers was great! Professional, friendly, fixed our problem in no time and brought us up to code. I highly recommend Geiler and Josh. Thanks!!!!
Mike Giordano
Called just before holiday weekend. No rush needed. They called me back Monday and set time for Tuesday. Technician was on time, professional, answered questions and didn't try to upsell. Completed work timely and all is good again.
dougd2000
Didn't help me much on my last service call after 20 years of being a customer and charged me anyway, so I switched to Hader.
Kelly McCoy
Our heat went out and Dennis from Geiler came out the next morning. He was very professional and great to work with. Best of all, it did not break the bank. I would recommend them to anyone. I felt they were very honest.
Jake Nickell
Charge $69.00 for someone to give you an estimate. I called around and the majority of HVAC companies do not charge a fee for an estimate. Clearly they can only assume they are overpriced and are not going to win a bid if they need to charge for an estimate.