Herrmann Services

Well I tried using the company. Called Friday, 10/9 and set up for someone to be over my house 10am-noon on Monday, 10/12 (today). Of course no one showed up between those hours and like most people I work 8-5 so when 12:30 came I left to go to work. Mind you, I took a half day of vacation to be at my house so I lost out on a half day for...NOTHING. At the very least a phone would have worked just stating they were running behind but I didn't even get that. All I got was a "sorry" when your company finally called. Michelle asked if I wanted to reschedule of course I said no. Why would I? Never used this company before and for sure won't now. If I could give a zero I would. Very poor on Hermann Services.

I had Herrmann Services replace our humidifier on our furnace. The technicians were very polite and professional. They ran into an issue with a corroded part which made the job take longer than expected. They replaced it at no extra charge! I will call them with all my plumbing and heating/cooling needs.

I highly recommend joining the Hermann’s Service Club. I have been a member for many years, and the Technicians that provide my annual checkups have all been excellent! For example, today Allen and Robert arrived for my Plumbing and my A/C annual tune-up. They are both extremely knowledgeable, informative, and courteous. When they left, I felt completely confident about all of the service they provided today, and that my equipment is completely ready for the season.

I just had a great experience with Herrmann Services. We have a condo above another condo and the lower unit was getting water damage on their ceiling. We have had 4 different people look at our water sources and no one found the problem. The plumber from Herrmann Services found the problem in our refrigerator in a very short period of time. I still have work to do to fix my neighbors ceiling but, this saved us all a lot of time and money. Thanks Herrmann Services.

Note: The service call cost me a lot less than what I was expecting!

They installed a new tankless water heater for me. I initially inquired by email and Sarah was very responsive and knowledgeable answering all my questions. They came out for a free estimate. Kevin was also very knowledgeable and provided the best install plan at the best price. Kevin les the install as well, which went very smoothly. Chuck was meticulous with the venting to make sure it did not encroach overhead space in our Storage area. They cleaned up very carefully and make sure we were happy with everything before they left. We would absolutely use them again!

My furnace is old. It decided to stop working two times on two different weekends. Had to pay the weekend rate. Both time the technician warned me that it is time to consider replacing it. I got a quote from Herrmann Services and 3 other companies they had best price. Installation was great they cleaned up and were on time.

We have had root issues with our sewer for years. Herrmann's has always come out and used the big snake to get rid of the roots. We have known for years that the sewer line would have to be replaced and we finally did that today. They came out and dug out the old line and replaced it. The job took about 6 hours. They are always professional and courteous. I would recommend them to anyone. They are our families goto company involving plumbing. We have not used them for other household issues but would if needed. They are family owned and you might even catch a family member working on your project. They give accurate estimates and even offer financing with some of the more costly repairs. Bottom line is they are trustworthy and we don't have to worry of things break because we always know who to call.

Received an $1800 band aid on a repair, when they KNEW it would cost more anyway. Took the money, and thought we’d pay them for the repair that should have been made from the get go.
RIP OFF COMPANY. Technicians are very incompetent and unprofessional. Management is hungry for the weak. BUYER BEWARE! Go somewhere else for service. Trust me. They get you for a small repair, knowing that you needed an entire system, thinking you’ll give them the rest of your business for what they should have done in the first place. Yes. This is TRUTH. GO SOMEWHERE ELSE.

I was very pleased with the help I got from Herrmann. I got a call from one of my tenants this morning that his vents weren't blowing hot air. So I needed a tune up and diagnostic. Apollo said it would be January before they could get someone out, but Herrmann got a gentleman there within 90 minutes. Somehow the hot water heater pilot light went out during the furnace tune up, but they sent out a water heater guy within a couple hours at no charge to get it squared away. It was a fair price and now my tenants are nice and toasty, all without having to leave the office. Thanks to Debbie the lady who helped me on the phone and Herrmann in general!

Hermann has been my choice of electrical and plumbing work for more than 5 years. A soft water system, several outdoor water faucet issues and garbage disposal leaks were handled perfectly. Mark performed electrical work multiple times above and beyond expectations. Stellar service!