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    East End Heating & Cooling Reviews - 14

    4.1
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Constance S

    Contacted Robert on a Friday evening and he was available the next day to come out and see about how to fix my furnace. He came out the first time and replaced a "switch." The problem continued and he came out the next day and replaced the switch again. Needless to say the problem persisted. He made false claims of sending a "friend" over to look at the issue, but this person never showed up. When I called him about this, he acted surprised and said he would call his friend and call me back. After giving me the run around for a couple of days, he never called me back. It was obvious his friend never went out and he knew this. I wasted money paying for the switch when that ended up not being the issue. I wasted time trusting that Robert was an honorable businessman who would do the right thing. Robert does not honor his warranty or labor. I should have listened to the newer reviews. I was hoping this was the start of a positive working relationship, however I will never refer Robert to anyone or use him again.

    Tammy Kaser

    Called East End for a problem with my A/C, because, in past experience, bigger companies try to upsell me instead of just fixing the problem. Bobby was straightforward and offered helpful information about my system and what I do (and donโ€™t) need to do to maintain it until replacement. He fixed the obvious issue, which turned out to be a quick fix, and made sure that was everything I needed. Will call again whenever issues arise and when I do eventually need to look into an update.

    Ben Jamin

    Had the furnace replaced at a really great price and with quality equipment! Very happy with the service

    Lori Cosgrove

    Thank you so much making us cool. You were confident and assured me you can fix the problem. You did. Great customer service. I will definitely call again when needed. Thanks again Bobby

    Abbi Dobson

    Bobby was Very detailed and did an amazing job on my boiler. He had the best price around. Very knowledgeable and got the boiler installed in great time! Would recommend to anyone

    Rick Lamb

    Our heat went out in the middle of the night, called several 24 hr places and only one answered but couldn't get to us right away, I have an elderly Father and can't go without heat, I called Bobby and he got here within 30 minutes, had us up and running again in a short time, definitely will use him again

    Jerry Fletcher

    I am not happy with the service. A bunch of promises and sweet words, a cold house with no calls answered.

    Melanie Gordon

    Bobby put central air for use in and it was the best thing we ever did and he did an awesome job for usโ€ผ๏ธ Highly recommend ๐Ÿ‘

    Ryan Marr

    When our furnace broke, East End Heating & Cooling sprung into action right away. Service was performed quickly, thoroughly and with integrity. East End Heating & Cooling are now my go to source for all home heating and cooling needs. Highly Recommend 5/5 ๐Ÿ‘๐Ÿ‘

    Stacy Huwig

    Great service, friendly and cost efficient! Had me back up and running in no time!! Thanks for the service Bobby!

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