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All American Plumbing & Heating Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ewaller82

This is the shadiest business I have ever dealt with and would recommend finding a reputable company. They came out to my house over 5 times last year. Never fixed it. Talked with many people and an agreement was reached over payment since they had been out so many times. Now a year later trying to send me 4 bills for over $1,000. Said they could not get a hold of me even though my address has never changed. Do yourself a favor and avoid the hassle. What a joke!
P.S. After the shady patch work on my furnace I went with a reputable company that did an amazing job. The only had to come out once!

Heath Jackson

Jose A was amazing! He went above and beyond to check out all the issues in my home, including giving me tips on how to maintain and care for my water heater when the original call was just a faucet replacement. He was very calm and patient and unlike other repair men he wasn't pushy when it came to invoicing. I will be calling him again whenever I need any help. Incredibly professional, on-time, and left a spotless work space.

Joy Remollino

Sheila, the one who made the appointment for me was very accommodating and polite and explained what was expected prior to the service; Austin the one who provided the actual service was knowledgeable, personable and a professional. He wore shoe covers which was the best since most service companies forget this very important detail when entering a customer’s residence. Austin was polite, too like Sheila. The job was done quickly after explaining the cause of the problem and offered the best solution. Truly a Pro. I was delighted since it was my first time to hire their services and was content. Thank you for living up to what you advertise.

Lawrence Ruiz

We had an amazing experience with All American Plumbing yesterday! Alicia set up our appointment and kept us informed of our appointment. Jose did an amazing job with our situation. He showed us exactly what the problem was! He was very efficient and knowledgeable. Thank you Alicia, thank you Jose and thank you once again, All American Plumbing!!

Adam Saxon

Roger was professional, very courteous, thorough and helped elevate our issue. Carmen in the office was also superb. She was pleasant, kind and explained the entire process so there weren’t any surprises.

I would recommend All-American just for those two people. I've used them twice now and both experiences have been the definition of exemplary customer service. I hope I don't need you anytime soon, but will be calling you first when I do. Thanks for the great service!

Maureen Matthes

Roger H. came to assist us with our plumbing issue. He is highly qualified and did such a great job. His attitude was also positive and professional. We learned a lot as well. Thank you again Roger and also to Shelley who assisted in setting up our appointment. Great company!

Christine Souza

First of all I can't recall any appointment that went so smoothly .
From the nice lady named Carmen who
took my information and scheduled the appointment.
I will say she was very personable and professional.
I couldn't have asked for any better customer service.
The technician Jose Alvarez was truly
a kind person.
Very professional and went out of his way to find the parts needed to do the repair work right away.
He did the repairs and was very clean and neat.
I am very happy with the both of them
Jose & Carmen.
Very thorough.
All American Plumbing should be appreciative of these 2 employees.
If I ever need a plumber I will be calling All American & if anyone asks me if I know of a Plummer I will surely recommend you guys.
Thank you for all your help and work.
Job well done.
Sincerely Christine Souza

Rudy Amarillas

All American Plumbing was outstanding!! Arrived earlier than promised, 5 star quality work performed in a timely fashion. Austin, the installer was polite, professional and went above & beyond to assure we were satisfied customers. We would highly recommend this five star company.

David Ofwono

Our Water Heater went out and we had issues with other companies returning our calls for service.
Got a hold of Shelly and she sent out Jose.
Jose Alverez was prompt professional and courteous. He did an outstanding job! He provided me with multiple options to choose from to fix our issue and his work is top notch!!
I highly recommend All American Plumbing and Heating

Tucker Schwarberg

All American responded the day we called, which was impressive because it was a holiday. Stephen was very professional and knowledgeable, in addition to providing us with the information that our plumbing back-up was due to tree roots on the city side. We have had this issue before and the company did not provide us with this information. We can now request this to be fixed by the city, thus preventing future, or as frequent, issues. Stephen made sure to clean up around our access location, referencing and considering the health and safety of our daughter. Extremely professional and excellent service. Well done, All American and Service Pro, Stephen M. I would definitely recommend and utilize All American again.

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