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Travis O
Spoke with Nick around 8am on a Saturday and he had one job to do first and then showed up at my place. Let me know when he was on the way with a text.
Very quick and professional. Pricing is fair compared to the bigger companies. He gave me some good advice about my (old) HVAC system.
Not salesy like the big companies. Just honest information.
When I replace my 20 year old system, I know who to call.
Ashley Beaudoin
We had an issue with our furnace and Lorenzo was able to come out quickly after 7pm. He was able to diagnose the issue, give us helpful tips on how to make our current furnace more efficient, and was very reasonably priced. 10/10 would recommend them and am going to be reaching out for future services going forward.
Miles Solberg
Nick was very knowledgeable and personable. Took the time to explain things and educate me and checked through the house. Very happy with the service and thankful for the peace of mind. Didnt overcharge either.
j moe
We had these guys install our new furnace awhile ago and today our central air. They are very professional and courteous to us. and did a excellent job installing both furnace and AC and I highly recommend them. Fantastic job!
Jan Z
Seriously what a positive experience. Very personable and professional. Would recommend completely.
Katy C
We were recommended The Heating Guys by our neighbor, when our AC went out on the hottest day of the year so far. 😒 I received a call back the evening I called after leaving a message after 7pm, and we were on the books for their soonest opening a day later. They responded to every text or question I had right away.
Nick and Lorenzo were on time, prompt, professional and upfront about all costs, and issues.
Presented us with the options we had available for our issue and were fantastic to work with. I can not recommend them enough. We will absolutely use them again, and recommend to friends and family.
Thanks for coooling our house guys!!!!
Troy Gerding
Great customer service, quick response time, very knowledgeable, and great prices!
We had called a big name company in Fargo to come look at our furnace as it wasn’t working when we woke up. They said they could be out that day but when we had not heard from them late in the afternoon I called to check to see when they would be out. The customer service rep said they had a lot of emergency calls and that they may not be out today but we were on their list. I asked why they had said they would be out today then and they seemed to get an amused tone and repeated that we were on the list but if I wanted to call around to see if someone else could come out sooner that I most certainly could. I am so glad I did!
Lorenzo was very straight forward and told me though he couldn’t be there right away he could come by 6pm. True to his word he showed up on time and was able to fix the issue quickly. He took the time to go through exactly what was wrong and he also spoke to me about my heating system as a whole. To my surprise there was no overtime charge and he fixed it well under what it would’ve been to just have the big name company show up. We will most assuredly been using their services over everyone else going forward.
Dale Alvstad
There should be room for more then 5 stars cause they would get 10. I house sit for in west Fargo for my brother-in-law Bruce, and Dianne when they go to Arizona for the winter. I woke up a Sunday and the house was cold so started calling places. Most didn't answer being Sunday, and the two that did were $220 an hour and $200 an hr. And would have to wait for 5 hrs. Called The Heating Guys and they were real busy but Nick said he would come within the hr. He temporarily fixed it till he got the part on Monday morning. Also cleaned the heat sensor. He also took front off fireplace and checked all that out. 45 minutes total for both. Lorenzo came the next day and put the part on and took burners out and checked the heat chamber and everything. He was here 1.5 hour. Everything works great. The total bill parts and labor was lots cheaper then the lowest other bids. They charge no after hr. Or weekend charges. The homeowner is very satisfied. Thanks Dale.
Clint Cermak
I had an AC Unit that stopped producing cold air in the middle of June. Not having any previous AC issues, I wasn't sure who to call, so I looked up the Google Reviews and found The Heating Guys. I called Lorenzo and within a half hour he was at our house and had found the issue. They charge a fair rate, and are easy to work with. I called at 4:30, and expected overtime charges since he didn't get out until 5:00, but I found out that they don't charge overtime, which was fantastic. I will be working with them from now on, and you should too!
Jess Ostrom
We recently had furnace problems and the heating guys came the same day. Lorenzo was very professional and personable. All of our questions were answered and the furnace problem was fixed. He also checked out our fireplace as a courtesy before he left. Highly recommend!