Griffin Heating & Air Conditioning

Needed a 24 year unit replaced in home, called to get a quote done and scheduled appointment. They called back and said they can’t even come out and quote new unit replacement due to backlog (not even at later date). I guess that no one wants to work anymore, I get that finding people to work is hard, but if you are unable to provide service then maybe it time to change the way you do business. Maybe change your website to say not accepting new customers.

Purchased my home last August and it came with a programmable thermostat. A week ago an alarm went off saying 'service'. My fiancee called these folks and set up an appointment to check out the system. Trent, the technician, was on time (always a good thing) and courteous. He performed a maintenance check on the entire system, as agreed upon beforehand, and gave the all clear. The system was indeed just reminding about a service call. The thing is though, Trent looked at the thermostat and took the time to explain it to me in laymen's terms (the manual is written more for a tech than the average Joe). Received excellent service without the hassle of "well, you need this or that". Everything was explained clearly. He spent over an hour making sure the system tune up was done properly. We also discussed simpler options for a thermostat and he explained the benefit of a service contract without pressure to buy anything. This is the kind of business that is not often done all the time, and this company has just gained a new client. Thanks

My daughter had a Trane that was 14 years old and both the inside and outside unit went bad. I referred her to Griffin because she needed someone she could finance a new unit with. They came right out and did a thorough inspection of what needed to be done, recommended what she needed and had the new unit promptly installed. Very fast, very friendly from the girl in the office to the guy who installed it. I am now recommending Griffin to my cousin who is in need of a new unit also. Thank you Griffin for being an outstanding company!

We were rescued again by these fine people. Cats got under our sunroom and destroyed our ducts again during that cold snap! Griffin is always very responsive and they do great work.

I am very grateful for the excellent service Griffin provided for my old unit. She is on her last leg, but Griffin pulled her from the ashes to keep me warm this winter. They are professional, timely, understanding, and honest....characteristics that are hard to come by these days. I can't thank them enough for their service!!

As a builder I had used another HVAC contractor for almost 20 years. When they retired and closed up shop I was at a loss for who to call when I needed a service call for one of my own units. I was pretty concerned because the problem was a little unique. Griffin came, correctly diagnosed the problem and fixed it within a reasonable time frame. In chatting with the technician he told me how much he enjoyed working for Griffin. In my mind that speaks well for the company as a whole.

Our technician Tyler Threatte was the best!! He explained everything. He sent a quote of what needed to be done. My husband and I really appreciate Tyler. Thank you! Not sure if we can request Tyler our next call but I'm going to try. Thanks again Tyler Threatte.

I've used these guys for both my furnace and AC unit...They have ALWAYS came through for me...I have an older AC unit that has needed different parts several times in 13 years..Technicians I've dealt with have been awesome..No upgrade comments...They just keeping her up running..

Called this morning and Tyler and his coworker were are the house by noon. Took good care and offered advise for the future. Get job! Thanks. Ron

Very polite and informative workers .super helpful and fast not to mention very reasonable as I compared to 2 other local businesses!