Cool Tech Heating & Air Conditioning

We called on a Sunday and Randy came out and diagnosed the problem but the part wasn't available so he left a portable ac unit to cool our bedroom. That was great because it was 89 in the house.
Monday Jeremiah came out and removed the part which was under parts warranty, took it across town to swap it for the new one. He came back and installed the part and we are cooling. I would give them 10 stars if I could.

Called and he was at my house in an hour or less. My wife is 9 months pregnant and our house got up to 84 degrees yesterday. Randy was quick to install a new system snd was great with pricing. We were able to sleep with a brand new system and cooled home. Would highly recommend to anyone!

Jeremiah was professional, accessible, and the solution to my problem. My heat was intermittently working.

I texted Jeremiah at 8pm on Sunday. He messaged back, set the appointment and made me aware of the service fee.

He messaged the next morning to confirm the appointment and then actually arrived at the agreed upon time. In fact I think he was a few minutes early!

He was in Denver, NC servicing another unit. I live in Windsor Park. So, I believe their service area is quite large.

Upon arrival, he put on shoe covers immediately and I showed him to the unit. My furnace is in a precarious place and he handled it without any help from me.

He came down maybe 10/15 minutes later. My unit was fixed. Apparently, I had a dirty sensor. Instead of trying to sell me another sensor, he cleaned it.

It was an inexpensive and easy transaction. I highly recommend.

Randy has been to our place 2 times to fix our heating and cooling. He's fast, professional and promt!! Really great guy, we are Cool Tech people for life.

Our heat went out and they got out here the same day! The part did take two days to get but once they got it, they put us on the schedule, first thing. The tech Jeremiah was great and helped explain things and even helped set the thermostat to emergency heat to help keep the house at least a little warm until they could get the part. I do wish the quote was broken down by item instead of everything lumped into one price but at the end of the day we needed the work done, so it doesn’t really matter what each line item costs. We used Brothers last year and they charged us $300 to move one wire on the thermostat and they didn’t do any other testing, which is why I didn’t call them this time. With Cool Tech we were charged $250 for comprehensive testing. Definitely a better value for the money!

We recently turned on our heat to discover it was not functioning properly. Jeremiah arrived quickly to ensure we were warm and comfortable. He was very professional and explained all of our issues to us in detail. Will definitely use this company again.

I've been using Cool Tech Heating and Air for over two years. Randy is professional and knowledgeable. When it came time to replace my heat pump he was the fairest in pricing after I did extensive checking around first. He is friendly and prompt about returning calls. I highly recommend him for anyone's Heating and Air maintenance.

Installed a mini-split (ductless) system in my home. We ran into an existing wiring problem in my home. They went to great lengths to explain the problem and solution options in terms I could understand.
Mounting of units is neat and clean. Great job. Very Professional. Great guys! Highly recommend.

Came out to give quote for hvac repair/replacement and never heard back. Left vm’s and texts but no response. Found it strange they came out for an hour to inspect current hvac then never heard from them again.

Randy at Cool Tech Heating and Air does the regular maintenance of my HVAC and any repair work. He is always reliable and fair in price. He installed a brand new heat pump for me last spring. I count on his advice and knowledge with honestly to tell me what I need to keep it functioning properly. I highly recommend his services for heating and cooling needs.