Hoffman & Miller Heating and Cooling

I have known this reputable company since it's origination in the mid 1970s. We built a new home in 1995 and coincidentally the builder utilized H & M as their Heating/AC sub contractor. We used H & M to service our HVAC system with continued satisfaction over 20 years. Approximately 18 to 24 months ago during an annual inspection, the H & M expert advised us that we should be proactive and replace the HVAC system, verses having a critical breakdown in the middle of a heating season. Of course while in Florida in February, the heating system stopped heating. The 7:30 PM evening repair was completed by H & A within 2 hours of the service call. Plans to replace the system was recognized, but put on the back shelf. The 22 year old system failed again. The service call was responded to in 1 1/2 hours on a Saturday afternoon, and heating was restored. We entered into discussion with one of the owners who personally had responded to both above mentioned service calls, and replacement quotes were issued and a HVAC replacement agreement was achieved that very Saturday afternoon. Two H & M expert Heating and Air-conditioning workers arrived at 8:30 AM the following Monday morning, and the old HVAC system was replaced with a new state of the art Carrier system by noon on Tuesday. On Monday afternoon at approximately 1:30 PM the new Heating system was up and running.
All of the above was outstanding, but even beyond my expectations was the professionalism, product knowledge, communication skills, neatness and cleanliness displayed by the two service/installers. An experience I would have expected 25 years ago, but fortunately realized this week. (I shared this experience with a neighbor, and that neighbor had a similarly positive experience with H & M last year.)

Called them after my previous provider made me wait 2 weeks and if I wanted it sooner I would have to pay an additional fee. They came the 1st time in 6 days(and that was during the holiday) and the 2nd time thay came I called on monday and they came the next day. Needless to say they are now my permanent provider

David Miller responded right away on a weekend when our boiler stopped working during a deep freeze. He figured out the issue and was able to devise a solution using ingenuity developed from his broad experience.

Been having H&M service my oil furnace for a few years now. Shannon is great in office and Dave and crew always help me with my finicky furnace. :)

Nice to deal with. Showed up the day after my phone call to refill tank. Did not charge any extra because the house was served by them also with previous owner.

They are always friendly and have a positive attitude. A pleasure to do business with.

Showed up at estimated time. Very efficient quite knowledgeable. Very helpful.

Ken is a boiler wizard they’re very knowledgeable at what they do and super friendly

Never called back
So I went in a different direction
Thanks anyhoo