Bennett Heating and Cooling

Bennett Heating and Cooling are my now forever go-to guys for all my heating and cooling needs. I called them at 6:30 in the AM, and had a new unit in my home by 5:00PM the SAME DAY! Dan and Jeremy showed up exactly when they said they would (another premium in Lockport these days) and installed a new air conditioning unit to replace my 20 year old out dated system so that we didn't have to spend another sweaty day in our home. Both were on time, professional, courteous, and great at explaining the technicalities of what they were performing and why. And best yet, they NEVER once tried to sell us something we didn't need. I would HIGHLY recommend their service to anyone for a fast, friendly, and professional experience! Great job, guys!

My family had a great experience with the owner Dan at Bennett Heating and Cooling. We had him install a new Furnace and AC in April of 2022. He really took the time to explain the equipment and install over the phone and when he reviewed our layout at our home. He really knows his stuff. Also, he does not try to oversell you on equipment. He is really easy to talk to and friendly. His prices were very competive and we had 6 other HVAC companies come out and give us estimates.

Excellent service,came right up and fixed my furnace. Knowledgeable and efficient. Would call them again for any repairs!

Bennett was recommended to me by family members who have had wonderful experiences. My experience was phenomenal as well. Dan is extremely trustworthy, and friendly, and definitely knows his stuff. He came out to inspect my malfunctioning furnace, which unfortunately needed to be replaced. He walked me through the whole process, and gave me options and his recommendations and was there the next day to install, and walk me through the national fuel rebate process. While it was not an expense I wanted to have so soon after buying a house, he made it as pleasant as possible. They installed it in less than 4hours and left the area spotless.

Yes, these guys are great, they will totally replace your unit quickly and charge you thousands of dollars for a NEW unit when all it needs is a $200 circuit board. Against their policy to repair anything on a furnace. Forgot that it is only 4 years old, time for a new one they say!

I have used Dan on several of my renovation jobs, apartments and on my own home. He is very professional, easy to work with and very competitive price wise. I like that he tells what is exactly needed, and does not up sell, in fact he has come up with solutions to save. His quality of work is very good overall. I have not had any complaints over several years working with him. I only have a small handful of hvac contractors i use and maintain on a consistent basis.

I recently had Dan install a humidifier at my new home and he has done countless jobs for myself (furnaces, air conditioners, hot water heaters), family and friends over the years. It is so great to have someone you know you can call with any problem and he makes it his priority!! As a business owner, I know how important it is to have someone answer the phone and respond right away - especially when you have a heating problem in the winter or cooling problem in the summer. I highly recommend Dan and his team .

Should have posted a long time ago! Our AC finally gave out on the hottest of days, another company wanted to sell us an overpriced unit that ultimately wouldn't have been right for our house. I called Dan, he was very patient and explained the difference in AC sizes and units. He didn't over sell us and had the new unit in and cooling within a day at 1/2 the price. I wouldn't use anyone else for heating and cooling. He is prompt and professional. But most important very trustworthy. Stay away from the "big" companies you hear on the radio!

August 2018 update:
Once again Dan came through, had a leak that was more a nuisance (small leak) in the AC. Regardless of how small the job was i was taken care of professionally and promptly. These guys understand quality customer service!

Exceptional company and service!! After another company was going to charge me double for the exact same furnace and service, I was extremely relieved to hire Bennett after recommendation from my sister as she recently purchased a furnace from them. Dan Bennett is tremendously knowledgeable, professional, qualified, experienced, reasonable, and personable. His staff worker and he did an oustanding job installing my new Goodman furnace and provided top notch customer service as well. I am super pleased!!!!! Despite the expense of purchasing a new furnace, I have immense peace of mind, a very warm home, a highly efficient, quieter furnace for years to come, and NO carbon monoxide in my house. This is significant as I have 4 children!! I would sincerely recommend Bennett Heating & Cooling if you need a furnace, A/C unit, or service of any kind!! In addition, Mr. Bennett made me aware of and provided all the information necessary to apply for and receive a $300 rebate from NYSEG. My home is safe now!! I have no worries for a long time, and do not need a service call for 2 years. I will be utilizing their company to service my A/C unit in the spring too. THANK YOU very very much for everything!!!!! Excellent company!!!

Bennett Heating & Cooling just finished installing a new central a/c unit at my house. They were quick to respond to my problems with the old unit, recommended a replacement, picked up the new unit, and installed it---all on the same day! The techs are courteous, knowledgeable, friendly, and hard-working. I'm very pleased with the service I received, and the new unit is literally a "breath of fresh air!" I would recommend this company to everyone.

Thank you, Bennett Heating and Cooling!!!