Belknap Heating & Cooling, Inc.

We have had the services Belknap for years now and I gladly refer them to all who are looking for a dependable, professional and honest servicing of our AC and furnace. The young man we had the last two times was outstanding. He explained what he had done and what we may face at a later date as our system is aging.

We love Belknap for our heating system needs. Their technicians are courteous and professional. Our technician, Howard, always calls ahead and lets us know when he will be here and talks through any work needed. We would recommend them to anyone!

My furnace went out the day before Christmas. With a blizzard and driving ban in place I called on Christmas Day hoping to leave a message on a machine and get on a list. An operator answered took my info and a few minutes later a tech called me. Josh walked me through a number of troubleshooting fixes but none worked. He also had me send a pic of the inside of the furnace and tried a couple more things. He even called back later in the day to check on us! On Tuesday when travel was possible Colin trudged down the street through deep snow to reach my home. He fixed the furnace. I was impressed by the knowledge,skill and caring these techs displayed. Belknap is very fortunate to have them as employees. I highly
recommend Belknap Heating and Cooling. They go the extra mile!

Called as an emergency 3 days ago, they sent out someone fairly quickly. Asked him if he need model #, he said no. Got here and oops, wrong model. Said someone would call in the morning. They did not. Called them at noon, he said will call back in a few minutes. Did not. Called again a couple hours later, told me part might be a couple days. It's 26 here, will be minus zero tonight. Thankfully my daughter got me another company who fixed it. (amazingly they asked for the model number before coming!).

Josh Casey is a breath of fresh air compared to other techs from other heating companies. He is very polite, knowledgeable, never gets frustrated if I asked questions regarding what he found was wrong with my heating, problem. Bob W

Called due to residential boiler not heating on Sunday evening. Fast response from technician that was well versed regarding my Lenox Boiler. Technician identified the problem quickly and was able to quickly retrieve the needed part and repaired the boiler. I would definitely recommend Belknap!

Mickey did an excellent job. Called to let me know he was on his way, located the problem quickly, obtained and installed the replacement motor in a little over an hour. I understand his day started at 6AM. He is a valuable employee and if future problems arise here I hope he is available!

The repair person Steve was very knowledgeable and helpful. This is the second time I have used Belknap and I am very happy with their services.

Joshua was professional and courteous. He repaired our old humidifier and overcame whatever issues an old unit presented. Very satisfied with service.

Belknap is a wonderful company. Their service tech clearly explained my options. This time I ordered parts for repair. Belknap replaced the parts to get us heat, during the middle of a cold winter, on the same day.