Smart Home Heating and Cooling

They came out to diagnose my furnace. Jacob was very thorough and explained what he was doing and what he was finding. After going through the whole furnace together (yeah he actually invited me over to show what he was seeing) we discussed options. After pricing repairs vs replacement I decided to go ahead with a new furnace. He went over the new equipment he was recommending in detail. When they came out a couple days later they were extremely respectful. After pulling the furnace he showed me the cracked heat exchanger that we saw when he looked at it with his scope on the initial visit to verify the cracks were as bad as we thought. New unit was installed very neat and included a condensate tank/pump run to my utility sink. After this experience I now have an Hvac guy!

SHH stopped out quickly looked at my existing furnace and AC. They gave a good quote and replaced everything a week later. They were good at explaining what work was being done, how the new equipment would be installed, vented, etc. All communications were clear and they work was done very quickly (about 5 hrs) and professionally. Whole system looks great and works great. I highly recommend them!

Jake went out of his way to come from Lancaster to Buffalo after 8 pm to check out the issue on a snowy night. He was very professional and knowledgeable. Diagnosed the problem quickly. Kept in touch to let me know when he would show up to finish the job despite busy schedule, and he completed job in about 45 minutes. Very reasonable price for the service

Joe and Josh were extremely nice, professional and efficient. Joe was very knowledgable and helpful with all my questions and concerns. Would highly recommend and will definitely use again!

Very happy with the quick response time and after looking at multiple companies in the area, SmartHome was the most competitive price estimate I received. Installation was quick and they showed up in the window of time that was expected and even worked in through the rain!

Excellent service with knowledgeable and friendly employees. Highly recommend! They were very responsive and very easy to work with.

My furnace stopped working on a 15° day, which happened to be a Saturday. I was able to diagnose the problem. A bird flew down my chimney and into my furnace damaging my inducer motor. I called around to several HVAC companies and only received 3 call backs. One of them was Joe from Smart Home. Things weren't looking good b/c the stores that stock my specific motor don't open until Monday. I couldn't wait that long, especially with a 1 year old. Joe was able to help me out tremendously and find the motor I needed that night! Greg came out and installed the motor and my furnace was back up and running within 15 minutes. Joe & Greg really pulled through for me that night and I highly recommend them.

My AC broke on one of the hottest days of the summer. I called Smart Home Heating and Cooling because of the positive reviews they have received. I was not disappointed. From the time I got off the phone with the technician until the time my ac was fixed was not even a hour. The technician was very informative on what the problem was. He answered all my questions and was very friendly.

I had a new furnace and tankless water heater installed which I'm very happy with. The service was top notch. The work was performed on time and all members of the company were friendly and professional. I recommend them to anyone looking to have HVAC work done! Thanks for everything Joe!!

Jake and Joe are incredible. They're extremely responsive, and very transparent with their pricing and advice. This is my second time using them and I'm a lifetime customer for sure.