Weber & Grahn Air Conditioning and Heating
Amenities
- Onsite services
Weber & Grahn Air Conditioning and Heating Reviews - 27
3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Sean McGrory
Best company on the east end by far. I had the pleasure of meeting the staff and the work was beyond my expectations. Im very grateful they came and did such a good job on little notice thank you again!
Sean Chankersingh
I dont normally write reviews as I’m also a business owner, but this experience is worth me writing this. First of all they are discriminating and rude. Micheal is screaming at me on the phone and refusing any new customers . If you have an emergency please don’t waste your time and call them. Whatever happened to compassion and customer service.
Very saddened by this .
Thomas Jones
I called mid day hoping I might get appointment for at least the next day. I was told a technician would be there later in the day. Two hours later he was at my door. The Technician was Sal who listened and then walked me through the possibilities and then quickly diagnosed the problem and fixed it in a timely manner. He further discussed what likely happened and was a wealth of knowledge. Appreciated the effort. I was a first time customer but now I'm definitely sold on their service. Very professional.
Mark Middlekauff
Friendly and helpful customer service with quick scheduling during busy season plus repairman was friendly, knowledgeable and skillful. Overall, I am pleased.
Marco Polo
Beware using these thieves. They tack on fees when they do not do any work. Called for them to adjust my service bill---but they refused to acknowledge their thievery.
Douglas Arndt
Called for service in August for air conditioning and it took 3 visits and $700 for a $200 job. Technician duct taped the wrong size air filter on my system(I had to remove it and install proper size) and changed thermostat(which did not need to be changed). I’m still waiting for a phone call back to explain but they only sent a bill collection notice....I’m surprised because I’ve used them in the past and they were great.
I could not believe also that the unit outside the house was not cleaned after $700 bill.
Sloppy, ineffective and expensive.
Rory Cad
Have used W&G for many years and they have always been professional and knowledgeable. Highly recommend Thank you
james bauer
Fantastic experience; our condensate pump was running continuously; called at 8:15 and by 8:45 the repair guy was here and replaced the entire pump. The unit is under warranty but still, this kind of prompt service on July 4th weekend is fantastic.
Veronica Domenchello
I've used their services for years and they are the best. Very knowledgeable and customer first mentality.
Ellen Johansen
Excellent service! I am very happy with the clean installation and ongoing service.