Keiffer Southtowns Enterprises

Our (15 yo) A/C stopped working overnight, called in the morning and they sent someone within a couple hours. Fortunately, the repairs were minor, and we will eventually need to replace our unit due to age and will definitely contact Keiffer when it’s time. We’ve relied on Keiffer for many years now and they have always been prompt in sending someone, and resolving the issue in a timely manner at a reasonable price. Their technicians have always been knowledgeable and professional every time and we will continue reach out to Keiffer in the future.

I called them at 3:50 P.M. on a Thursday and they sent out a technician in 20 minutes. Of course, when he arrived, we could not replicate the problem. We spoke a bit about the furnace, and he did a tune up and replaced the thermocouple. The bill was very reasonable, especially given that they came out within 20 minutes of the first call. The technician was very knowledge, friendly, and honest.

Very quick and efficient. I had Bobby and Ryley install my boiler. They were very professional and clean they laid down tarps covering my whole house. And when they were done they made it like they were never even there. The craftsmanship really showed how much they care for their customers. I highly recommend to go to them with plumbing and heating home repairs. Definitely will be a returning customer.

Our garbage disposal rusted and we had our under sink flooded. We called Keiffer and they responded quickly, sent a repairman the same day. Within an hour, he had removed the old one and installed a new one. He was professional, worked efficiently and did immaculate work. He answered our questions and checked our hot water heater before leaving. We would highly recommend Keiffer!

I couldn't keep the pilot lit and I tried all night switching our little space heater from room to room trying to keep my family warm so first thing I stared looking for a local co. After the first one gave me a headache I found Kieffer and thank God I did. He came in and had the problem fixed in 10 seconds by cleaning the dust from the pipe that was blocking the pilot, he charged only for the service call when he could have told me I needed a new furnace. I was warm and happy. Thank you Keiffer

My furnace was running moments before the technician arrived to clean and tune it. This is the 2nd co. I used for this free service with HEAP. It is also the 2nd time I was lied to about my furnace needing expensive service. The Keiffer tech told me he couldn't even clean a nd tune it because the mother board was bad. After my first experience I became very suspicious I was being fed malarkey again! I made it understood I was being lied to and he left. The furnace worked just fine as he was pulling out of the driveway! I called the co. who installed it....they agreed 100% the tech ws trying to scam me! They also said no co. can come to do a clean and tune for $100 and make any money. Its a valuable service but is used to rip unsuspecting homeowners off. I am out of work and living on next to nothing. I am a senior with disabilities and do not appreciate being upset for no good reason! Nice going Keiffer! You wont get any future business from me!

Amazing! Called because our AC was not working and they were at my house in less than two hours. Bob came and he was great. He explained everything to me and was so patient with my kids needing to follow us around. Very reasonable pricing. I would call again and recommend to anyone.

I had no heat during that super cold spell we had. I called on Saturday morning and that afternoon Paul and Bob came to my house and put in my new furnace. They put a tarp down covering my floors from my entrance all the way to the basement door. They worked the entire time they were there and cleaned up everything when they finished. Needless to say we’ve been toasty warm ever since. I would highly recommend this company they truly care about their customers.

We had a great experience with Keiffer’s when our sewer backed up last week. They came out that day and arrived the hour they said they would, which is so important. The service man was efficient and and answered all my questions. Would definitely use them again and not just for emergency situations!

I called to get an estimate on having A/C installed. Was given at time and date that either Gene, Morgan or Jake would show up. Took time off. No one showed. Called the company and Amy told me she was sorry but a bunch of people called off and that there’s nothing she can do. Apparently not even call me to cancel. Very unprofessional. There’s a lot of competition out there, my suggestion would be to use someone else.