Inconsiderate and definitely not trying to get your business. Yesterday (10/12/2020) I drove from queens to Williamsburg. I called ahead for an item I searched high and low for. This location carried it. I informed the person over the phone I’ll be there. I got there exactly at 5p. I just needed to grab the item and go. He looked me in the face and closed the gate. He didn’t not try to listen or help in any way. Zero professionalism and care for my business.
Hi all, I’ve ordered a few times custom ducts, mostly small orders and sometimes on last minute before they close or when I needed it on same day, the service I received was amazing even when I only needed a $20 item. The sales person in the duct shop by name Zalmen, was extremely helpful with soo much patience, professional, and happy to sell or to help me figure out what I need. It’s worth to deal with him and with this company!
Be careful this is really a store for professionals not do it yourself types. Terrible return policy. Id rather shop at a local store than a national big box but Home Depot treats it’s customers better.
areefa mohamed
Inconsiderate and definitely not trying to get your business. Yesterday (10/12/2020) I drove from queens to Williamsburg. I called ahead for an item I searched high and low for. This location carried it. I informed the person over the phone I’ll be there. I got there exactly at 5p. I just needed to grab the item and go. He looked me in the face and closed the gate. He didn’t not try to listen or help in any way. Zero professionalism and care for my business.
joel stern
Hi all, I’ve ordered a few times custom ducts, mostly small orders and sometimes on last minute before they close or when I needed it on same day, the service I received was amazing even when I only needed a $20 item. The sales person in the duct shop by name Zalmen, was extremely helpful with soo much patience, professional, and happy to sell or to help me figure out what I need. It’s worth to deal with him and with this company!
Jason Orans
Be careful this is really a store for professionals not do it yourself types. Terrible return policy. Id rather shop at a local store than a national big box but Home Depot treats it’s customers better.
Stephen
Great HVAC supply store. Didn't give 5 stars because parking is like pulling teeth. Lacks proper parking for customers.
abraham aber
Best place ever! Great customer service, can't be better. You can get the best rates here
Simon Liang
Rude - terrible customer service. Hang up on me because I don't have account with them.
mordeci samet
Here to help you no matter if you're in a bed mood or in a happy mood they will make you happy always
david yabra
Great and fast service
joseph friedman
Great service we'll priced
Yossi Schlussel
The one stop shop for all your HVAC needs! Great staff and great prices.