PHC Systems

Called PHC for HVAC service. Heater went out and glenn and his crew came out next day. Fixed it on spot. Very happy with prices and how fast they got my heater working. Would recommended and call again. I usually dont write reviews but felt the needed to write this about this company. Thank you!!

I had a service call with PHC from Peralta NM scheduled Friday March 30, 2018 and I called PHC to see what time his service tech would be here. Glen, the owner called me back and informed me that he cancelled my service call. He claims that he called me on Thursday before the service call on Friday. I checked my voicemail and didn't get any message. The point is, I didn't call and cancel. I think that is up to the customer to cancel. In fact, if you don't give the contractor notice and cancel and they show up, you'll have to pay them based on their cancellation policy. In this case, the contractor cancelled me the homeowner without giving me notice. TERRIBLE BUSINESS. PHC IS NOT RELIABLE. I WOULD NEVER CALL THEM AGAIN. Friday, March 30, 2018 is Good Friday and sometimes some business close and some are open. The thing is, I talked to the owner, Glen prior earlier in the week Tuesday, to give him the Freon type and at that time we spoke, we both were understood and as far as I knew, my appointment for Friday 3/30/18 was confirmed. Well, I did express my frustration to Glen the owner and his careless response was unprofessional, rude as if he didn't care or even offer an apology. THIS COMPANY SUCKS. THEY ARE IRRESPONSIBLE AND UNRELIABLE. THANK GOD IT WAS NOT AN EMERGENCY LIKE A WATER LEAK OR A GAS LEAK. IN this case, I needed my
A/C unit charged. I will call someone else that is more responsible and reliable. DON'T CALL OR USE PHC. VERY IRRESPONSIBLE AND UNPROFESSIONAL.

Have to say my first experience with this company was great. However I have now been calling every week at least twice a week for 2 months to get a price on a smaller bathtub and to fix a leak. Even asking if the owner wasn't able to do the work to let me know.. Not one phone call back. Highly disappointed

Terrible service, rude employees and no customer service skills , and racism, don't recommend any black people use them

BEWARE! This has been a good vendor to deal with for many years in the past, but the last interaction lasting 3-4 weeks was an absolute nightmare. Don't know what's going on, but very much to the detriment of the consumer. Difficulty making contact, personnel showing up later than promised, high prices, missed diagnosis, etc. .

We have used PHC Systems for years, they arrive promptly and get the work done. Their rates are competitive and they are friendly and easy to work with.

We had a very uncomfortable night at home ,last night very cold.when morning came ,I called phc spoke with amanda she scheduled me from 1 to 3 ,but Efrain the heating tech came by 12:40 fixed my heater and gave me some good tips. Thanks both of you Amanda and Efrain

PS second time i have used since my swamp cooler 3 years ago

Had an appointment and then a no show. So I called back and was told a "technician" would call me right back. Never did. It's no wonder this company has such a low rating. Very unprofessional.

Glenn and his crew have always done us a great job, quickly and at a fair price. We sure do appreciate their help!

Had a clogged kitchen drain experts arrived on the scene will use them in the future for all my plumbing and heating needs they are great and reasonably priced