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Jimmy's Arctic Heating & Air Conditioning Repair Reviews - 43

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Evgueni Tzvetanov

Jimmy is the best!
Amazing service and quick and efficient repair. Very honest and quick diagnostics and straight to the point. I would recommend Jimmy's Arctic Air with confidence to all my friends and acquaintances!

Michael Salty

Came out quick on a hot day when the AC stopped working. Fixed it quick, and well for a very reasonable price and clearly explained what the issue was. I am very pleased with their service!

Brian Meise

Jimmy was absolutely fantastic. I had an issue with my furnace and Jimmy was able to come over the same day. Jimmy looked at my unit and determined that I accidentally had 1 of my 2 safeties switched off. Other contractors came by the same day and did not even take the time to look at the unit and simply wanted to give me a quote to replace the unit. When the time comes to replace the unit, I will 100% be using Jimmy to do this work, as I know he is honest and looking to do what is best for me.

Katia Alves

Jimmy is super professional, very responsive, has great knowledge about heating and AC systems and propose doable and honest approaches to tackle or fix the problems. He is trustful, have assessed and repaired my system during the course of 8 years. I become a loyal client because his work is always done correctly and recommendations are appropriated and trustworthy.

Don Wong

Jimmy was extremely professional and was able to diagnose my AC problem. He was able to source the service valve needed to do the repair and his crew promptly completed the job the following day keeping us cool for the summer! Highly recommended!

Loula Pantazi

Jimmy’s Artic company was amazing. They were on time competitive bidding on price on time and great installation. If that wasn’t enough I accidentalIy gave them an extra 1,000 on payment and they refunded my money. That shows their honesty which is rare in this day and age.

Ryan Gundrum

I am so appreciative of Jimmy that I decided to write this review shortly after he left. We were without A/C and with the expected 90 degree temperatures this weekend we were dreading being without it. Jimmy first stopped by two days ago, the day after I first reached out, when other HVAC companies were telling me they couldn't get here till until after Memorial Day! When he arrived, he told me what he thought the issue was, gave me options for how to fix it, reviewed the costs, and explained it would be at least a few days until the parts were available given the option we chose. The parts arrived today and like other HVAC people in May his schedule was jammed. However, he called me mid-afternoon and said he could swing by later in the afternoon. Sure enough, Jimmy swung by well after a typical work day at the end of a long week, fixed the issue, our A/C is up and running, and what really stood out to me was when he told me he couldn't possibly have let us go through the hot weekend without cold air. Just showed me his compassion and that he is a good person. Thanks Jimmy and for anyone looking for someone to repair their A/C I highly recommend!

Michele Donohue

I have had Jimmy out to my Hoboken condo on two occasions. I am very happy to have found such a professional AC company. Jimmy is not only professional but personal, thorough, responsive and an absolute pleasure to do business with. He is honest and up front without any high pressure sales. I highly recommend Jimmy for any and all of your AC needs.

Michael Cademartori

Jimmy was great. Extremely efficient and responsive. I was prepared for a few day wait for someone to show up since it was the hottest day of the year (at the time). Jimmy showed up in less than 3 hours from our first conversation. We had air conditioning back in less than an hour after his arrival.

Highly recommend.

Nicole Tully

I first called Jimmy last week, very early in the morning about my very hot house after my HVAC seemed to quit. He said he would be over in a few hours and arrived promptly. Within a few minutes, he diagnosed the problem but informed me that the fix was likely to take weeks as parts were missing and very hard to get due to covid backlogs. He called an hour later and told me he had located the part I needed but that it would take a few weeks to get in. On the verge of tears while thinking of my terrible hot flashes, I asked if there was anything he could do to expedite it. He called back an hour later and told me he arranged for the part to arrive in a week. Dying of the heat only 3d later, he called telling me that my part arrived early and he would be at my house 1 hr later. He and his team brilliantly fixed the HVAC, while being very thoughtful about their face masks and very careful to not make a mess, Jimmy had fixed my AC days before he promised. I recommend him to everyone who needs help with their HVAC! He and his team were wonderful.

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