These guys were absolute professionals. As soon as they walked in, they were like your water heater is completely shot and it needs to be replaced. We are sorry to inform you but we want to be honest with you and I appreciate it that. They fought hard for me and they were able to get the retailer to get me some warranty on the new water heater. Overall, I would say they are smart, quick, clean and efficient
VERY RUDE & UNPROFESSIONAL! Never called ahead of time to see if anyone was going to be home. Saw he was at my home through the ring camera & when I mentioned he didn’t call because we were not home he responded with “then call someone else” like what professional responds that way. This was also the second plumber to come to the house because the first one couldn’t fix the problem because he didn’t have the right equipment. Never will I recommend this plumbing service & I will also be letting family & friends know to stay away as well.
I called two other plumbing companies and the problem was never fixed I even had a carbon monoxide leak. Thank God for Bob Vena ❤️ he Thank God for Bob Vena he saved my families life without him I would’ve continued inhaling carbon monoxide. Remind her there were two other companies at my house that didn’t know that we had a carbon monoxide leak. Bob and his assistant Toni came and figured out all the issues in my house from my sewer to the flood I had that my toilet looked like a volcano irrupting. And no one can figure out the issue but Bob Vena. Thank you Bob Vena ❤️ andThank you Bob Vena ❤️ and his assistant Tony not only did you save our family‘s life but you fixed all our plumbing issues from the bathrooms to the kitchen sink to the sewer outside I appreciate your honesty and your prices thank you so much Bob and Tony.
I highly recommend Bob and his crew. Super reasonable with pricing and fast response time. They were very knowledge and also aware of our budget and worked with us every step of the way. Will definitely use them again.
We had a huge major gas leak in our house, the main line basically cracked leaving such high amounts in the house that the fireman turned the entire line off. The levels were so high I ended up at the hospital. Thankfully, I'm absolutely fine now and everything is fixed. Bob sent his team out the second we called. His guys worked for hours fixing and repairing everything. Triple checking and inspecting making sure everything was safe. Tony and Sam were amazing. I cannot thank them enough. Bob and his crew are honest, polite, calm, more than reasonably priced, and the best at what they do. I was a nervous wreck and they just got to work and did what they had to do. You could see that they were worried for our well being and safety and this wasn't just a job to them. They take pride in their work. I could never have the right words to thank them enough for not only coming out so quickly but also for taking my families health and emotions into perspective. We weren't just a customer to them.
Bob Vena personally installed the heating system 15+ years ago in my house from the previous owner and has been servicing my house located in the Strathmore section of Aberdeen. He changed out my boiler and couple controllers for the multi zone house a little over a year ago and now there is an issue with one of the controllers on the system. He does not want to come out to even verify the problem. I am very disappointed that he installed the system, serviced it charging a hefty price a year ago and now does not want to look at it to see what is wrong. He actually gave me an appointment and never showed up. When I called he just said he does not want to service this and to find another company.
There is no loyalty in this person and company. Suggest to use other more serious companies.
Bob has been my plumber for over 25 years. He's always prompt and respectful. Prices are reasonable. He's replaced several water heaters, hooked up my stove, dishwasher, washer, and dryer. He's replaced one of my toilets as well. If I have a problem with something he doesn't do, like air conditioning, her refers me to someone he knows is reasonable and won't take advantage. I have referred him to several people who also were pleased with him and his workmanship.
Bob & his team were great! We called on a Saturday morning with an emergency gas leak and they were at our house within the hour! They had it all fixed and our gas back up and running in less than 2 hours. And for a fraction of the cost of other quotes we received. Would highly recommend Bob Vena—he’s extremely fair, honest, and does great quality work!
I needed a wall oven installed in my home that I purchased on Lowes.com. After a month of countless phone calls, waits, and visits to Lowe’s I finally gave up on them installing the unit. I called Bob on a Thursday and he immediately answered my call. He told me he would be at my house the next day to assess the situation and indeed he was. He gave me a proposal for the installation and completed it three days later, the following Monday. He came in under budget, as Lowe’s had incorrectly told me I had a gas unit and Bob verified it was electric. After literally a month of back and forth with a faceless corporation which supposedly cares about customer service, this local small business man saved the day. I am very grateful I found him and highly recommend him.
Very professional team. Would recommend them to anyone and everyone. Bob has now replaced my water heater twice( had a flood in the basement) redone our bathroom fixed our furnace repaired a waste pipe. I fully trust Bob and his team to come out when he says he will, on time with a great work attitude and do a thorough professional job at an excellent price
I suggest if you have a plumbing problem. Call Bob
Jean Bonhomme
These guys were absolute professionals. As soon as they walked in, they were like your water heater is completely shot and it needs to be replaced. We are sorry to inform you but we want to be honest with you and I appreciate it that. They fought hard for me and they were able to get the retailer to get me some warranty on the new water heater. Overall, I would say they are smart, quick, clean and efficient
Monica Mejia
VERY RUDE & UNPROFESSIONAL! Never called ahead of time to see if anyone was going to be home. Saw he was at my home through the ring camera & when I mentioned he didn’t call because we were not home he responded with “then call someone else” like what professional responds that way. This was also the second plumber to come to the house because the first one couldn’t fix the problem because he didn’t have the right equipment. Never will I recommend this plumbing service & I will also be letting family & friends know to stay away as well.
Maria Dubowy
I called two other plumbing companies and the problem was never fixed I even had a carbon monoxide leak. Thank God for Bob Vena ❤️ he Thank God for Bob Vena he saved my families life without him I would’ve continued inhaling carbon monoxide. Remind her there were two other companies at my house that didn’t know that we had a carbon monoxide leak. Bob and his assistant Toni came and figured out all the issues in my house from my sewer to the flood I had that my toilet looked like a volcano irrupting. And no one can figure out the issue but Bob Vena. Thank you Bob Vena ❤️ andThank you Bob Vena ❤️ and his assistant Tony not only did you save our family‘s life but you fixed all our plumbing issues from the bathrooms to the kitchen sink to the sewer outside I appreciate your honesty and your prices thank you so much Bob and Tony.
Kayla Coccurello
I highly recommend Bob and his crew. Super reasonable with pricing and fast response time. They were very knowledge and also aware of our budget and worked with us every step of the way. Will definitely use them again.
Michele Moehler
We had a huge major gas leak in our house, the main line basically cracked leaving such high amounts in the house that the fireman turned the entire line off. The levels were so high I ended up at the hospital. Thankfully, I'm absolutely fine now and everything is fixed. Bob sent his team out the second we called. His guys worked for hours fixing and repairing everything. Triple checking and inspecting making sure everything was safe. Tony and Sam were amazing. I cannot thank them enough. Bob and his crew are honest, polite, calm, more than reasonably priced, and the best at what they do. I was a nervous wreck and they just got to work and did what they had to do. You could see that they were worried for our well being and safety and this wasn't just a job to them. They take pride in their work. I could never have the right words to thank them enough for not only coming out so quickly but also for taking my families health and emotions into perspective. We weren't just a customer to them.
David S
Bob Vena personally installed the heating system 15+ years ago in my house from the previous owner and has been servicing my house located in the Strathmore section of Aberdeen. He changed out my boiler and couple controllers for the multi zone house a little over a year ago and now there is an issue with one of the controllers on the system. He does not want to come out to even verify the problem. I am very disappointed that he installed the system, serviced it charging a hefty price a year ago and now does not want to look at it to see what is wrong. He actually gave me an appointment and never showed up. When I called he just said he does not want to service this and to find another company.
There is no loyalty in this person and company. Suggest to use other more serious companies.
Beth Hessek
Bob has been my plumber for over 25 years. He's always prompt and respectful. Prices are reasonable. He's replaced several water heaters, hooked up my stove, dishwasher, washer, and dryer. He's replaced one of my toilets as well. If I have a problem with something he doesn't do, like air conditioning, her refers me to someone he knows is reasonable and won't take advantage. I have referred him to several people who also were pleased with him and his workmanship.
Lauren Cavanagh
Bob & his team were great! We called on a Saturday morning with an emergency gas leak and they were at our house within the hour! They had it all fixed and our gas back up and running in less than 2 hours. And for a fraction of the cost of other quotes we received. Would highly recommend Bob Vena—he’s extremely fair, honest, and does great quality work!
Salem Samra
I needed a wall oven installed in my home that I purchased on Lowes.com. After a month of countless phone calls, waits, and visits to Lowe’s I finally gave up on them installing the unit. I called Bob on a Thursday and he immediately answered my call. He told me he would be at my house the next day to assess the situation and indeed he was. He gave me a proposal for the installation and completed it three days later, the following Monday. He came in under budget, as Lowe’s had incorrectly told me I had a gas unit and Bob verified it was electric. After literally a month of back and forth with a faceless corporation which supposedly cares about customer service, this local small business man saved the day. I am very grateful I found him and highly recommend him.
Dave Edwards
Very professional team. Would recommend them to anyone and everyone. Bob has now replaced my water heater twice( had a flood in the basement) redone our bathroom fixed our furnace repaired a waste pipe. I fully trust Bob and his team to come out when he says he will, on time with a great work attitude and do a thorough professional job at an excellent price
I suggest if you have a plumbing problem. Call Bob