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Andrew's Heating and Air Conditioning Reviews - 79

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jeremy Collins

L I F E S A V E R is the best way to describe this company! On Sunday 03/12/23, my partner and I noticed that it started to get chilly in our house. A quick check of the thermostat showed 62 degrees indoor temp. The furnace blower was running, but not producing heat. After searching "24/7 HVAC" in Google, Andrew's Heating and Air Conditioning came up as the first business. We called and spoke to Aldo (owner) and he was at our house in less than a half hour. After opening up the panel to the furnace, we saw 24 years of corrosion and rust inside. This unit was serviced in October of 2022 due to the heat going out (serviced by another company) and we were informed that full replacement was imminent. After talking through our options with Aldo (He could get our heat running, but it would be weeks AT MOST before it failed again), we decided to replace the entire HVAC system as it was definitely time. Before discussing time frames, I had already prepared myself to have to wait a few days for install, but I am happy to say that the units were installed today (next day after initial call), and WOW - this thing puts out some heat!!! Can't wait to try out the A/C in the summer.
Aldo and his crew (his 2 sons and brother-in-law) were very professional, thorough, and very friendly and walked us through the new unit. Aldo also sat with me and together we registered the Ruud products for the 10 year warranty. They've earned a customer for life, and I will recommend them to anyone in need of HVAC services! It's crazy - in less than 24 hours after my initial call, we have a new HVAC system.

Aldo - THANK YOU very much for you and your family's awesome service to us!

Megan Aldrich

We couldn't be happier with the service we received! Aldo and his team are respectful of property, clean, on time and efficient! No one likes to learn that their HVAC system is kaput and Andrew's made it less painful with a quick replacement in time for the hot days to come. I highly recommend Andrew's! Thank you, Aldo!

Dimitri Reyes Poet

Furnace blew out at 7am on Christmas Day! I checked google maps and called 8-10 HVAC Servicers. 2 Franchises got back to me days later and Aldo (the owner of Andrews HVAC) answered immediately at 7:40 am. He said they would be here in 1 hour. They showed up later than an hour understandably but when Aldo and Angelo (the son and main mechanic) arrived they were both courteous and swift with evaluating the problem and offering several solutions. I ended up choosing the most expensive option, replacing the whole furnace system, as mine was already 16 years old and they walked me through possibilities of why my system crapped beyond it's age (I had a faulty construction that didn't maximize the efficiency of air flow, etc.) Their suppliers are Ruud which is American made, union-backed, and fair waged, meaning the quality is top notch and I was able to notice that in the quality of the steel and parts as I looked at the differences between my old Coleman and the arrival of the new one they brought.

On Tuesday the 27th I got a call before they arrived for the appointment to install and 3 servicers showed up and were set up and working within 5 minutes before the foreman got here to start signing the paperwork. They were super efficient and the mechanic (Angelo) that came for the consultation had a game plan with his team as soon as he got here. Within 15 minutes they had the entire old furnace ripped out from the basement. They were beginning to custom fit the new one. While this was going on Aldo (Owner) arrived, greeted me, signed paperwork, and helped me register my furnace for the 10 year warranty that was included in the installation. Separately, he and his team walked me through the ins and outs of the furnace components, how they operate and what was involved with routine maintenance. They even rerouted my gas line so it was easier to reach in case of an emergency.

All in all they said it would take 3 hours they were out in 2 and a half hours and that was with me bombarding them with questions. I did have to clean up a bit but generally they cleaned up very well too. This is a family company of a father, 2 of his sons and one of their best friends. They provide a high quality of customer service that is becoming harder to come by as bigger businesses swallow up independents. Lastly, these are the kinds of professionals that are teachers and are very comfortable with you asking them questions and they'll do their best to break it down easy enough for customers to understand. They're no nonsense, they won't try to up-sell you, and did mention if there were any mishaps with the furnace soon after installation that they'll come and check it out free of charge. They stand by their work.

Sean McCormick

Called Aldo on Thursday morning for no ac/heat, came out Thursday afternoon, diagnosed my ac and heater issues. He asked what I was looking for performance wise out of the system and quoted me multiple prices at different price points and took the time to explain each one and what performance each quote will provide. No selling me stuff I didn't need. No pressure, he allowed me to pick the system that was going to best suit my wants and needs. He was here right at 9:30 am on Monday as he said he would be. Job was done to code, neat and clean. Took the time to walk through my new ac unit and new furnace and even helped me register the warranty. Can't go wrong by hiring this guy

Rob Guilfoyle

I called Andrews in the morning, they called me back and made an appointment the same day. Aldo reviewed my options with me and we determined I needed a new HVAC system and installed it the next day! They explained to me everything they did. I plan to use them for a rental property as well.

Highly recommend!!

Sarah Toomey

Came out fast when our AC wasn't working on the first hot day of the year. He was professional, walked us through the process and was so fast! Had a brand new unit installed in less than 24 hours. Will definitely use him again!!!

Dylan DeSimine

Our furnace had been squeaking every time it turned on, so I knew it was at least time for a new motor. I called Andrew's HVAC based on good reviews, and they lived up to them. Showed up about 30 minutes after I called out of the blue, gave me an honest quote where I decided to just replace the whole furnace, and he came out the very next morning to do the job in a prompt manner. Definitely will be using Andrew's HVAC for my future needs.

Carole Henell

Edit: We called Andrew's Heating and Air and not only did the owner answer the phone, he said he would come out to look at our ailing air conditioner in an hour--and did.

Turns out our unit needed to be replaced and they were here four days later. The job took less than the time they expected and it was perfect! They're the nicest guys, know their business and their work is incredibly neat.

This family owned company has an exceptional work ethic and customer service. We couldn't be happier with how quickly they finished the job for an excellent price.

Our first encounter: Having Andrew’s HVAC repair our AC on the eve of a 99 degree day was extremely positive—they came on time, went to a great deal of trouble to find the part we needed and fixed the problem for a fair price. Very nice, extremely efficient and neat—highly recommend!

Daniel Liu

Can not say enough about how great Aldo and his team are. As a first time home owner there was a lot I had to learn and unfortunately I ran in to problem after problem. Aldo installed a new HVAC system and tankless water heater for me. His team was fast, responsive, and very professional.

I never felt he was trying to over sell me anything I did not need, in fact he talked me out of unnecessary purchases and in hindsight I am so glad I took his advise. Any questions or concerns I had even weeks after the job was complete and payment settled were addressed promptly. Aldo truly stands by his work.

Recently I ran in to a problem with my roof. Aldo took my calls and helped connect me with reliable professionals. Overall just a great guy to have in your corner.

Ardis Jensen

Called Aldo on a Wednesday and he came that day to look at our system. After determining both units were close to 23 years old and not safe, effective, or efficient we knew it was time and decided to replace both our A/C unit and Heating system. He gave us a GREAT price and was able to install 2 days later on Friday. The crew arrived on time, were polite, knowledgable, finished early from their estimated time install, cleaned up everything and hauled it away. Installed a new thermostat, helped us to register our new units for warranty and calmly explained how everything worked and what filters to get. Said to call him with any questions that may come up. Would hire this company again and again and could not recommend them more highly. Give Aldo and Andrew's HVAC company a call first!

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