William C. Fox Heating & Air Conditioning

Matt and Josh were very knowledgeable, friendly, informative and respectful. Bill was also very friendly, professional and informative of all our options. I highly recommend Bill and his team for any of your HVAC needs.

Was extremely happy with my experience with Fox Heating and Air. Technician arrived promptly and fixed my issue my heater issue pretty quickly. Would definitely recommend!

Great company they came in very professional clean work habits they explained all the work being done were I understood it they were on time just a great group of people I won’t use any other company they did great professional work and that’s what counts for me so thank you very much mr fox I appreciate you and you our company

Suspicious and concerned. I had a problem with my air about 2 yrs ago and I called them out. The tech said it was a coil that was bad and it would be $800. I paid it. However, at first he thought it was Freon, so he added some of that. Now 2 yrs later the same symptoms occur and I called them again, but they never called me back, so I am left wondering why they don't want to service my home again??? I called another company and they came right out and determined it was leaking Freon at the valve, which he said is most likely from the last company who serviced the machine! Not happy and very suspicious of this William C. Fox.

DO NOT UNDER ANY CIRCUMSTANCES WORK WITH THIS CONTRACTOR. I had an AC unit installed less than 3 years ago. I called Bill Fox to request a service call to find out what the problem is. Mind you, I was still under warranty. Although my home was certainly not too far for Bill Fox to travel to to make his money, it was now suddenly too far to travel to for a repair. So, he forwarded my information to a different technician, who called me back to set up an appt to come out. I never called this company or dealt with this company before, but the way I saw this situation, I was under a 10 year warranty, so I should not incur any cost. Boy was I wrong. This company went ahead and billed me for a diagnostic call and Freon. All of that although they were not able to even locate the leak. We contacted Bill Fox to make this situation right because he sold us the unit, made lots of money off the sale of the unit, but decided to dishonor the warranty and NOT repair the unit the way it should have been. You will be VERY, VERY sorry if you ever deal with this deceitful man and company. Very dishonorable and not at all concerned about customer service, or tarnishing the TRANE name. I have reported him to the Better Business Bureau, and I am in the process of filing a claim with the Department of Consumer Affairs where he is licensed as an HVAC and Home Improvement Contractor. PLEASE, PLEASE beware of this crook!!! DO NOT ALLOW HIM TO PERFORM ANY WORK ON YOUR HOME. HE ONLY CARES ABOUT MAKING MONEY....NOTHING ELSE. YOU WILL BE TERRIBLY SORRY. THERE ARE PLENTY OF OTHER REPUTABLE A/C/HEATING COMPANIES OUT THERE WHO CARE ABOUT THEIR CUSTOMERS. I WISH I HAD USED ONE OF THEM INSTEAD. (THE ONLY REASON THAT ONE STAR IS RED, IS BECAUSE I WAS NOT ABLE TO POST THIS WITHOUT GIVING AT LEAST ONE START. HE ACTUALLY DESERVES NONE!!!!!)

Very responsive, detailed estimates, and high quality service that is completed on time and in a professional manner. The work is guaranteed and the technicians continously display great pride in their work.

Don't trust him. My AC condenser is teetering on cinder blocks and is tilted. Told him to come back and fix it. He argued that it only is tilted a little and it would not hurt anything.
He also negotiated to give me 3 years of service but when he wrote up the contract he did not include it in the paperwork. Don't trust him.

We have used Fox for years and they have done extensive work for us. They are always fair and give competitive prices. The work is great and they respond quickly. We are very happy with the service.

Bill and his team are very responsive and helpful even in emergency situations. I would not hesitate to recommend them for all your HVAC needs.

My thermostat was frozen and called the office. Bill returned my call right away and walk me through how to reset everything on the phone. Thank-you for the quick response and fix.