Queen Sweep Chimney Plumbing & Heating

Completely satisfied customer. I don't normally write reviews, but when I saw a bad review here I felt I needed to add balance. In short - 5 Stars. QS just installed a gas log unit in my home fireplace. Before starting, the install crew set down mats to protect our floors. While install was in-progress I requested operation switch to be installed on a wall plate next to fireplace. Joe fulfilled my request, and took time to instruct us on the features of our new gas log fireplace and offered his telephone number if we had any other Qs. I'm writing review several weeks after install and my wife and I couldn't be happier. Queen Sweep is a customer-focused, courteous and high-quality service company that exceeded our expectations.
Ernie Arias, Sr.

Very friendly and worked with my schedule to get a service tech on site.

A week ago, our fireplace propane gas log set suddenly quit working. We looked up the manufacturer of the set from our paperwork, and asked for a local dealer and were directed to call Queen Sweep Chimney & Plumbing. At Queen Sweek, we spoke with Tracy, who guaranteed that they would look into on our problem "THAT DAY". Tracy & Joe showed up two hours later, put all kinds of rugs down, to enter our home to make sure everything stayed clean. Within minutes, our log set was taken apart and Joe had found two items that needed to be replaced. He said that he could replace the parts, but the labor and parts would be a waste of money. For a little bit more we could have a new and BETTER log set. Four days later, Joe and Tracy showed up with our new logs set. Again all kinds of rugs were laid down to keep our house spotlessly clean. The old unit was taken out, then Joe vacuumed the entire inside of our fireplace, and then turned it over to Tracy, who proceeded to paint the inside black, to better reflect the heat. Our new set, which was clearly WAY BETTER than what we previously had, was installed, with reflective glass as a base, and then added material to make it appear that there were burning coals under our log set. The entire process took two hours, and the appearance and the heat that it produces is phenomenal compared to what we had. Besides installing log sets, we found out that Joe is a licensed plumber. WE strongly recommend this couple, and we will continue to use them for all of our Chimney, Plumbing or HVAC needs. FIVE STARS we give this outfit. YOU won't be disappointed!

Thank you Queen Sweep. I highly recommend you give them a call. They go above and beyond to ensure you are getting the best price possible. They are corteous and informative so you understand what you need to ensure your family is safe from carbon monoxide poisoning. Even after the job was complete I am still in contact with them and will gladly have them back for more work to my house as well as my mother's house.

They did an amazing job on my fireplace. They are very punctual and clean up after them selves wonderfully. The owner is great and easy to work with. Would definitely recommend

Queen Sweep Chimney: great work and great service. They repaired my chimney which had water dripping, as well as installed the proper cover over top so the issue doesn't repeat; resealed and permanently protected venting on my roof; fixed indoor plumbing issues; fixed outdoor shower drainage issues (that original contractor messed up) and installed french drain for pool backwash.; replaced 3 leaky toilets, installed kitchen sink and had sheetrock guy repair ceiling damage from the leaky toilets. All of these issues occurred at several different times over the past year at two homes. So it's not like they saw a big job and thought "Okay, for THIS we'll work hard". Fairly priced, Queen Sweep provides the highest quality of workmanship and gets the job done right the first time.

Yesterday we called and requested service. They responded same day and were great. Our air conditioner was up and running within the hour. Great service, great company. Cant say enough about them. I would definitely recommend this company to anyone!!!!

I have never been let down by Queen Sweep. Their work is impeccable, reliable and never has any issues. You won’t be disappointed if you choose them for your project!

Excellent work and cleanup. Everyone involved was very pleasant to deal with. We have already recommended Queen Sweep to family members for work they needed to have done.

As part of my home inspection, one of my fireplace refractory panels was cracked and need to be replaced. The manufacturer went out of business and I was having a tough time finding someone who could make the replacement process simple. I was fortunate enough to be driving behind Queen Sweep's truck and called them while I was following them thru town.

Tracy scheduled an appointment as soon as she knew the parts would be available. Her technicians swept out my chimney and replaced the panel about 30 minutes. VERY SATISFIED. I would be happy to refer Queen Sweep to anyone needing chimney work in their home!