We had a small emergency at our business in S. Reno, Joe and his crew were immediately on the spot. They reassured our office manager and calmed the employees nerves as they tackled our little emergency.
I can't thank Best Plumbing & Heating enough for their punctuality, knowledge and professionalism.They have earned our business for life.
Byron Nuthall--Commercial Account Manager--Orkin Pest Control Northern Nevada
My one year new water heater exploded all over the garage floor. No shower, no hand washing, no dish washing for 5 days while I struggled with the warranty process. Simple telephone call to Joseph at BEST PLUMBING, LLC 775- 830-9309. Arrived an hour later, assessed the trouble and arranged for a new replacement, installation, and resolution to the shower situation, with empathy and expertise! Absolute life saver. Professional, speedy, and Best Plumber ever.
I contacted Best Plumbing 2 days ago, regarding a noisy hot water recirculating pump, and have not heard a peep from them. I unplugged the pump, and figure I'm saving $25-30/month on gas & electricity. Thanks for nothing. Best Plumbing will be one of the last companies I will call for any plumbing work.
The quote that I received was rather high. It's understandable seeing that they didn't want to under shoot the job. I needed an old 3 handle hot/cold setup changed to a single handle action. I tore down the wall of tile to make everything accessible (I'm redoing the tile anyhow) I had the plumber(s) come and literally took an hour. I saved a huge amount of time by doing the demolition myself. I was happy with the amount of time they were in and out. From what I see it looks good, I have yet to get any tile work done, so I can't really gauge the functionality. However here is where I'm lost. I apparently got charged for 3 hours, when mind you it was an hour maybe, maybe an hour and 10 min. I got charged for their drive time, that wasn't in the quote. I got charged for the time it took them to get the part I needed, that wasn't in the quote. What was in the quote was hours to complete the job and parts. That's usually what you're paying for. When I go to dinner, I don't pay a fee for someone slaughtering my cow do I? That's completely bogus, I'm not happy whatsoever.
I called and didn't realize that a garbage disposal that cost 99.00 dollars at home depot would cost 165.00 lol with a 10% discount that never showed any where and charged labor for lol 10 minutes at 148.50.I told my husband that he was supposed to be there at 12 he had it changed by the time that I arrived 12:01. My husband told the guy, your not the same guy. Pulled a fast one on US beware of the price. Friendly Plumbing said she was sorry that cost so much. 😣
Joe and his crew have done several jobs for us and all have been done great! They just finished a beautiful fire pit in our backyard, we couldn't be happier with the service and quality of work.
i like Joe, he has worked on my plumbing 2 or 3 times i was very impressed with his work, i referred him to my friend for a big big job, did a xlnt job and on the high $ side, i had a sprinkler problem and i called Joe and he said he would stop by on his way home, he lives by me ,and he did, told me i didn't need him and to go to home depo and do it my self . i said thanks for the information and said good by . a long time later i got a bill that said i owed him $ i was surprised , that goes to show you nothing is free. Lee W.
Why can't all businesses be this great? Super nice on the phone, came out right away, worked fast, super nice, and didn't cost a fortune! I highly recommend this company!
Byron
We had a small emergency at our business in S. Reno, Joe and his crew were immediately on the spot. They reassured our office manager and calmed the employees nerves as they tackled our little emergency.
I can't thank Best Plumbing & Heating enough for their punctuality, knowledge and professionalism.They have earned our business for life.
Byron Nuthall--Commercial Account Manager--Orkin Pest Control Northern Nevada
Gaylene Gott
My one year new water heater exploded all over the garage floor. No shower, no hand washing, no dish washing for 5 days while I struggled with the warranty process. Simple telephone call to Joseph at BEST PLUMBING, LLC 775- 830-9309. Arrived an hour later, assessed the trouble and arranged for a new replacement, installation, and resolution to the shower situation, with empathy and expertise! Absolute life saver. Professional, speedy, and Best Plumber ever.
Gary Churchill
I contacted Best Plumbing 2 days ago, regarding a noisy hot water recirculating pump, and have not heard a peep from them. I unplugged the pump, and figure I'm saving $25-30/month on gas & electricity. Thanks for nothing. Best Plumbing will be one of the last companies I will call for any plumbing work.
Ian Nieboer
The quote that I received was rather high. It's understandable seeing that they didn't want to under shoot the job. I needed an old 3 handle hot/cold setup changed to a single handle action. I tore down the wall of tile to make everything accessible (I'm redoing the tile anyhow) I had the plumber(s) come and literally took an hour. I saved a huge amount of time by doing the demolition myself. I was happy with the amount of time they were in and out. From what I see it looks good, I have yet to get any tile work done, so I can't really gauge the functionality. However here is where I'm lost. I apparently got charged for 3 hours, when mind you it was an hour maybe, maybe an hour and 10 min. I got charged for their drive time, that wasn't in the quote. I got charged for the time it took them to get the part I needed, that wasn't in the quote. What was in the quote was hours to complete the job and parts. That's usually what you're paying for. When I go to dinner, I don't pay a fee for someone slaughtering my cow do I? That's completely bogus, I'm not happy whatsoever.
Yavonne Kalama
I called and didn't realize that a garbage disposal that cost 99.00 dollars at home depot would cost 165.00 lol with a 10% discount that never showed any where and charged labor for lol 10 minutes at 148.50.I told my husband that he was supposed to be there at 12 he had it changed by the time that I arrived 12:01. My husband told the guy, your not the same guy. Pulled a fast one on US beware of the price. Friendly Plumbing said she was sorry that cost so much. 😣
Kathy Braband
Joe and his crew have done several jobs for us and all have been done great! They just finished a beautiful fire pit in our backyard, we couldn't be happier with the service and quality of work.
Beverly J. Werhrman
i like Joe, he has worked on my plumbing 2 or 3 times i was very impressed with his work, i referred him to my friend for a big big job, did a xlnt job and on the high $ side, i had a sprinkler problem and i called Joe and he said he would stop by on his way home, he lives by me ,and he did, told me i didn't need him and to go to home depo and do it my self . i said thanks for the information and said good by . a long time later i got a bill that said i owed him $ i was surprised , that goes to show you nothing is free. Lee W.
Lori Daniel
Joe and his crew are great! They are on time , thorough, and reliable! I recommend them as often as I can.
Cassandra Johnson
Why can't all businesses be this great? Super nice on the phone, came out right away, worked fast, super nice, and didn't cost a fortune! I highly recommend this company!
T Hebb
These guys are great! On time, ready to work, and get the job done right the first time. I've used them3 times. Outstanding!.