Max Plumbing & Air Conditioning

This is more about the overall customer service. The initial technician did not arrive within the window of 9a-11a (up until 11:45 when I had to call and inquire where they were); another technician was sent who completed the job to our satisfaction. (Danny)

Max Plumbing & Air Conditioning should check with their technicians to see if they are going to meet the window they scheduled to do work. Customer also plan their schedules around the schedule they are given. If it is not going to be met, someone, should contact the customer so they are not sitting around waiting. It is a disservice and unprofessional when you leave customers high and dry with zero communication. The customer should not have to contact the company to find out where the technician is. I completely understand getting caught up on a job with unforeseen circumstances. It happens. However, on the other hand, if I wasn't available for the technician when they arrived and did not contact them to let them know I would not be at home, that would be the same disregard for their time. Respectfully, they should do the same.

Rudy was back to change out the tank and all filters. He was great! He even went to lowes to pick up a part that the manufacturer did not include! Very friendly and knowledgeable about the RO system under my sink. We will definitely stay with Max Plumbing for all our plumbing needs!

Ryan did a custom sink connection. Great job, very professional, fast, and knowledgeable

Phillip was a very professional plumbing technician. Phillip stayed on task and did not "Give Up". I am more than pleased with Phillip's attention to detail. Should I require plumbing issues, I would like to have Phillip solve my plumbing problems.
Dr Paul Bennett

I would highly recommend this company!! Randy was courteous and professional. He took his time making sure everything was taken care of properly and helped my elderly tenant clean up and put all her items away under the sink. I paid the office through the phone and am sad to say I was not able to tip him for his kindness.

Keno was fantastic in taking care of our faucet issue. Max Plumbing was great in providing same day service. Thank you!

Danny Edison was awesome. He called to see if he could come early and once here, he had our new toilet installed and looking beautiful. Would definitely recommend Max Plumbing.

Keno has been to my home on multiple occasions representing Max Plumbing. Always a great experience.

I had a broken pipe and was informed by tech person that they don't repair broken pipes. I had him at least snake the pipe and had to call another plumbing company that came out and replace the pipe.

Started a home repair. Ended up calling a real plumber. Called around noon. Rudy came out around 3. Very professional, explained what he was going to do and did it. Plus the price was right for us seniors. Will call again for my plumbing needs and not try it myself.