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Cyndi Brennan
I had a good experience with Instant air. I purchased a new air conditioner and heater. Everyone in the office were pleasant and helpful they got me scheduled right away. Richard and Joel were professional and friendly. They spent the whole day making sure the unit were installed correctly and were working like it should, they cleaned up and made sure we were happy with everything. Thanks guys!
Sam B
Installed an efficient heat pump on my home. Installers got it done quickly, and as far as I can tell, everything is working great.
Kit Li
They were super friendly and informative. None of the gate keeping or “I will have to send a guy out there before providing a price” drama. I called them Friday night (5pm) explaining what needed to be done (size of the unit, what we found wrong, etc), they gave me a proposal within 30 minutes (price was lower than the other two bids I had earlier that day), and they showed up at 10am THE NEXT DAY.
david reisch
Annual winter preventive maintenance call, Richard is the best, we've had him for the past 3! years for the summer & winter preventive maintenance schedule. Always a true professional. thank you Richard
Meredith Glazer
My air stopped working and the house was getting hot around 5:30pm. I called Instant air company and spoke with Dallas. He was professional and had Richard at my home in 30 mins. Richard diagnosed the issue and fixed the problem. He was knowledgeable and also explained the issue to us and answered all questions. My air is working and my house is cool. Thank you Richard!!!
Meredith G
John Calvo
On July 9 our A/C blew in the main house. We had two different companies come out to give us quotes. I will not mention their names because I did not move out here to make enemies.
The first guy said that the whole system needed to be replaced, as the house was 20 years old. He wanted $15,000. After I balked at the price, he called his "boss" and got the price lowered to $11,000! Pretty hefty discount, huh?
The second guy said the same thing, but he only wanted $12,000.
Being patient and prudent, I called Instant Air, on the recommendation of our HOA. Mario came out on July 11. Within an hour, he had diagnosed the problem and told me that only a couple of parts needed to be replaced. The total cost, parts and labor, came out to less than $1100.
I couldn't believe the extent to what the first two guys were willing to go, to scam my 92-year-old parents. I have noticed that there is a lot of that here in Vegas. Shameful.
I highly recommend Instant Air, simply because of their honesty. Mario knew what the first two guys had quoted me, and he could have easily taken advantage. But he didn't. And my 20-year-old air conditioner is working like knew.
Janet Perkins
Service is always prompt and efficient. The technicians have always been willing to answer my questions. Given that the maintenance and repairs have been successful, I’m very pleased.
Lo Yun
The Las Vegas Valley area offers many competent AC Heating Service Contractors. Picking one is not a easy chore. Instant Air was recommended to us by a roofing company we trust. Instant Air offers more than just competent service. From the beginning to the completion of the installation of a new AC/Heating unit, Instant Air provided excellent service to us. We had numerous questions about pricing, quality of the product, efficiency, and future service/parts availability for the unit we needed. All that was answered before we made our selection. Even the owner, Oscar, did a follow up call to ensure that we are comfortable with our selection. The job was done efficiently and the crew did a good clean up following the installation. The unit installed is as energy efficient as Instant Air quoted. We saved around $30.00 in energy cost for the first month after the installation. I don't know if it is appropriate to use the term "personable" to describe a contractor's crew. To me they are professional and personable. We would recommend Instant Air to our family members and friends. We have great confidence in this company's services. Thank you, Instant Air.
Sarah Naranjo
Absolutely the best! So you know when you feel like you can’t trust what someone is telling you sometimes, well this company’s technicians are honest and there to help you! I had been without heat for 5 days and my home warranty told me the technician they used said I had a faulty part and they weren’t going to cover it. Well, Luis from Instant Air came by and flipped a switch and it works now! I am so happy and WARM! Thank you so much Instant Air and Luis!!!
Lisa Perry
We have been using Instant Air for 15 years. They have always been reliable and provided excellent service. The AC mechanics are polite and professional. Our AC units are 20 years old and still going strong thanks to the great maintenance they provide. I'm sure will be using Instant air for all our air conditioning and heating needs for years to come.