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    Gibson Air Conditioning and Heating Reviews - 52

    4.4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Lynn Anne

    Absolutely LOVE this company....They are honest, reasonable and worthy of your trust. Another local firm (YES) wanted over $10K to replace our unit and we called Gibson for a second opinion. They told us "no need" and our old unit lasted for 4 more years! Gibson replaced everything last October, and this week we had an issue with air flow. Gibson came out immediately, fixed the problem and everything was under warranty. Cannot recommend them enough for their level of service.

    Christena Davis

    I have been using Gibson Air for about 12 years. I just recently had my whole HVAC system replaced. The technician Robbie T. was professional, friendly and very thorough on his work. He knew exactly what he was doing and explained every question I had. They are always on time and so courteous. I would highly recommend Gibson Air and Robbie T.

    Michael Johnson

    Our condensation line leaked throught the ceiling. Called for an appointment. Friendly service and professional response. On the day of our service call, Carlos was here right on time. Friendly, Professional, Courteous. Went right to work. When he was finished he expalined what our problem was, how it needed to be fixed and what he did to correct the issue. I could not have asked for better service. Carlos is an asset to your company. In the past I have trained employees on customer service for a large Las Vegas company. Carlos has the intrinsic qualities every company strives to achieve regarding customer service. Thank you Carlos for a job well done!

    Tseb Best

    Air Conditioning is so important in Las Vegas, we are so thankful to have found Gibson Air Conditioning for our needs this week when the coolers went our in our shop. They had it up and running saving us THOUSANDS. I appreciate a company that will repair a unit when it is possible (even though this was a tough hot install). Great staff and I loved our technicians attitude and kindness. Thank you to the office manager for her honesty and quick response. My employees thank you too!!

    Bernadette Quander

    You are the very best in customer service, Jared, the gentleman who serviced our heating unit was knowledgeable and friendly. He arrived at the time we agreed upon. We have been using Gibson Air for a number of years and will continue to do so. We highly recommend Gibson Air!

    LaDora Allen

    Gibson Air! This company is outstanding...
    Prompt and efficient service, they practice traditional and honest customer service and communication. This company is professional and has their core values at the forefront of their operations.
    I would recommend this company to any home owner in the Henderson area or Vegas valley.
    Thanks again Ken, for your prompt field service and expertise.
    Also, thank you Tiffany and Kerrie for your courteous follow up communication.

    Rebecca Shapiro

    I called them twice in one week for two different ac units. They were able to get someone out quickly - same day - and one time within an hour. The techs were dedicated to figure out the problem and get us going again. One unit was tricky to figure out but Jesse stayed until he tested it and made sure it was working correctly, even though it took longer than anticipated. Excellent service! I definitely recommend Gibson Air!

    Celia

    I have used Gibson for many years and have always been happy with their professional service. Scott came to our home and inspected the heating system and changed the filters. He arrived within the two hour window of time and did a great job.

    Joe White

    I would highly recommend Gibson Air. Same day service with a technician (Jamie) that was professional,courteous and knowledgeable. After diagnosing the problem we were offered numerous options for repair or replacement. They scheduled me in sooner than expected and completed the job in a timely manner. All that and GREAT PRICES, give them a call you wont be disappointed.

    Dean Steiner

    We purchased an air conditioning unit for our son's room August of last year, and in the hottest days of June this year stopped blowing cold air. Even though I called after hours and left a message, they called right back and put us on their schedule for the next day. The technician was early and fixed the problem quickly, no hassle and no fuss. In this busy time of air conditioning repair companies it is nice to see a company respond so quickly. I feel like an important customer and recommend this company.

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