Harster Heating & Air Conditioning

We worked with several different employees over the course of 2 days, all of whom were very knowledgeable and helpful. Before they arrived, we received notifications with their pictures and names so we knew who to expect. Had our new unit installed within 24 hours. Did not feel like we were being pressured. We would work with them again (but hopefully won't need to)! Jim, Nick, Robbie all great to work with.

Harster isn't a little company any more. It was bought out by a big corporation. Too corporate and pushy and try to sell you things you don't need. The only good thing about it now is that the service men are very friendly and do a great job.

35' of 1" copper pipe installed. Included 1 turn and I split with copper pipe to furnace and waterheater. They took advantage of gas off durung winter. 9,xxx. Highway robbery. For a small house.

Purchased a new Furnace and A/C from Harster about 2 years ago. They were fast, friendly, and affordable. Have had to call them for service once since then, and they were out here the same day. They were great, they explained everything they were doing and cleaned up when they were done. Again, fast, friendly, and affordable. Definitely recommend.

Update: Purchased a new house that also needed a new HVAC. Harster was able to come in and custom design a system with dampers that was able to keep the upstairs cool with a high efficiency system. Great service, wonderful product.

Note that Harster is under new ownership and now called Classic Air or something. So we paid $200 to have a pilot light lit and the cover was left off. It went out again and I called to get a bid on a new water heater and I had the nerve to ask what the difference was between an electric water heater and a gas water heater and received the snide response 'one runs on electric, one runs on gas'. Then he had me send him photos. We never received an estimate. Happily, Hoffman Brothers was glad to hear from us and gave a good estimate and had person out the next business day. We're happy with the work they did. To show I'm a fair fella, I'm now going to write a glowing review for Hoffman Brothers!

I can't speak highly enough of Harster - their parts department is excellent (they're always able to get the parts I need the same day), their service people are very knowledgeable and friendly (always taken the time to clearly explain what they did/found), and their sales people are the best I've encountered (always been reasonable in pricing and providing several options for cost/efficiency/features when replacing systems). I've recommended them to several friends & family members, and I've yet to hear anyone having a bad experience. Keep up the great work Harster!

7pm on a Thursday. 1 capacitor and one 60 Amp fuse for the outside condenser unit. About 15 minutes on site.
$599.
Sound reasonable? Harster who had been good to us in the past, is now Classic Aire. Say what you want about justifying that cost, no consumer can feel that they got a fair deal with figures like that.

Harster is a great company to work with. They replaced our furnace and fixed our AC over the past 12 months. Each time they have provided the most value compared to other HVAC bids we received. Very easy to get a hold off, return calls promptly, walk through everything very clearly and are friendly to deal with. I highly recommend them for any HVAC needs.

Our 25 year old heater finally died so it was time for a whole new system. My father-in-law recommended Harster because he had been a satisfied customer of theirs for years. They had the best price, really nice employees and they took the time to explain the different systems which was great because we had no idea what we were doing. I am very happy with our new A/C & furnace and the service they provided.

Definitely hire Harster Heating and AC! I woke up to a cold house, went to work, called and talked to a lovely, polite woman. She set up a service appointment for me the same day, suggesting that I make it early afternoon. Service technician arrived, and took a look at my (very old) furnace, and said that it needed to be replaced — and showed me photos and a video that explained why. I was not surprised. The surprising part is this. He called to get someone to give me an estimate on a new furnace, looked at the AC compressor and said it did not need to be replaced (and explained why). Their sales rep showed up within 30 minutes, wrote a very reasonable estimate. I said okay, and the installation team arrived right on time the NEXT morning — very nice and competent men — finished as planned, cleaned up, told me about my new furnace and humidifier. And, I’m warm and cozy now! Amazing!