If I could give this company no stars I would this group of thieves took advantage of my elderly Aunt and Uncle .They called because the AC wasn't working thought maybe it was the thermostat the guy showed up charge them $90 labor fee and put a new battery in the thermostat then charged them and outrageous service call fee when it was all said and done it was $250 air conditioners still wasn't working we had to call Academy air they came out said the thermostat was working perfectly fine the problem was the actual air conditioner outside had had a problem So my aunt wound up having to pay a legit company $450 to do the job correctly now her air conditioner is working. I do not understand how these Jokers can sleep at night charging elderly people and not fixing anything absolutely do not use this company they will rip you off!!!!
Beware! Do not hire! No matter the emergency call someone else!
I'm in the construction industry and I have a fairly good knowledge of prices. This man will absolutely rip you off. Not a little over priced, but will positively steal from you. To the tune of:
$137 for a $24 capacitor $150 for 20 minutes of washing your condenser $164 for an emergency call out, during business hours!
Call someone else, literally anyone else, do not give this crook your money.
My parents heat was not working and they had recently both had heart attacks and the temperatures were in the 40’s at night so they called this company to come out and look at it. This company stated it would be 89 dollars for consultation. After looking at it he told my parents he needed to get a part which they agreed to however the man there did not tell them the cost of the part. He then came back with the part and told my parents it didn’t work. He then charged the 500 dollars for parts that did not work and proceeded to tell them he had to leave as he had spent too much time there. She was upset about the situation and he proceeded to yell at my 65 year old mother who had a heart attack a month ago. He then left after charging them 500 dollars for something he did not fix. He also had a partner who sat in the car the whole time and did not help but yet they were charged 200 dollars for labor. He was there for maybe 3 hours. When I called to speak with a supervisor they refused to give me the name of a supervisor and said very rudely I could try to call another time. Unbelievable service. I am so disappointed that anyone would treat a 65 year old in this manor. DO NOT USE THIS COMPANY!!!!!!
I used the business and received great service this is the second system that they have installed for me The first system lasted 26 years ,they were on time and did great job. This is a great service I highly recommend there service .
I called them at 12:15 pm and they said it would probably be an hour and a half or so. They called me later and said it would be 4:30. They got lost and were here after 5 When he gave me the bill he charged me after hours service call because it was after 5 through no fault of my own. When I told him that I didn't think I should have to pay the additional overtime service call rate he refused to do anything about it. This was a $650 repair not just a couple of hundred. I explained my side and he still refused to do anything therefore I am giving him a 2 star.
Laura Sanders
If I could give this company no stars I would this group of thieves took advantage of my elderly Aunt and Uncle .They called because the AC wasn't working thought maybe it was the thermostat the guy showed up charge them $90 labor fee and put a new battery in the thermostat then charged them and outrageous service call fee when it was all said and done it was $250 air conditioners still wasn't working we had to call Academy air they came out said the thermostat was working perfectly fine the problem was the actual air conditioner outside had had a problem So my aunt wound up having to pay a legit company $450 to do the job correctly now her air conditioner is working. I do not understand how these Jokers can sleep at night charging elderly people and not fixing anything absolutely do not use this company they will rip you off!!!!
Thomas Jefferson
Beware! Do not hire! No matter the emergency call someone else!
I'm in the construction industry and I have a fairly good knowledge of prices. This man will absolutely rip you off. Not a little over priced, but will positively steal from you. To the tune of:
$137 for a $24 capacitor
$150 for 20 minutes of washing your condenser
$164 for an emergency call out, during business hours!
Call someone else, literally anyone else, do not give this crook your money.
Sarah Willard
My parents heat was not working and they had recently both had heart attacks and the temperatures were in the 40’s at night so they called this company to come out and look at it. This company stated it would be 89 dollars for consultation. After looking at it he told my parents he needed to get a part which they agreed to however the man there did not tell them the cost of the part. He then came back with the part and told my parents it didn’t work. He then charged the 500 dollars for parts that did not work and proceeded to tell them he had to leave as he had spent too much time there. She was upset about the situation and he proceeded to yell at my 65 year old mother who had a heart attack a month ago. He then left after charging them 500 dollars for something he did not fix. He also had a partner who sat in the car the whole time and did not help but yet they were charged 200 dollars for labor. He was there for maybe 3 hours. When I called to speak with a supervisor they refused to give me the name of a supervisor and said very rudely I could try to call another time. Unbelievable service. I am so disappointed that anyone would treat a 65 year old in this manor. DO NOT USE THIS COMPANY!!!!!!
Mike Goodman
I used the business and received great service this is the second system that they have installed for me The first system lasted 26 years ,they were on time and did great job. This is a great service I highly recommend there service .
Peggy Gummels
I called them at 12:15 pm and they said it would probably be an hour and a half or so. They called me later and said it would be 4:30. They got lost and were here after 5 When he gave me the bill he charged me after hours service call because it was after 5 through no fault of my own. When I told him that I didn't think I should have to pay the additional overtime service call rate he refused to do anything about it. This was a $650 repair not just a couple of hundred. I explained my side and he still refused to do anything therefore I am giving him a 2 star.