Premier ended up replacing our entire HVAC system and they did a wonderful job. They came out at very short notice when our AC went out and Stephen filled us up with enough coolant so that we would have time to make a decision on the replacement. His prices are very fair and we felt very comfortable with the whole process. He was super responsive. Overall an excellent experience from a great company.
Stephen & Jayden were the absolute best service people I have ever met! They did a thorough diagnosis of the problem I was having with my A/C unit, without prematurely jumping to a conclusion. When they found the issue, they talked it over with me and we agreed on an action plan to get things going again. The previous company that had been here a few days before was completely off base, telling me I needed a new compressor or new unit, without doing a complete diagnosis. Needless to say, I am a Premier Comfort customer now. I could not recommend them more highly to anyone who appreciates people that live by the Golden Rule (Treat people the way you want to be treated)!
Stephen was professional and great to work with. Our AC stopped working and he was able to fix the unit without trying to upsell us into all new equipment. Definitely recommend.
Thanks to Stephen and crew for replacing our AC. We now have the correct sized unit with a new pad and all new electrical including thermostat. Looking forward to reduced electrical bills in the summer and a unit that can handle our square footage. The guys stayed until the job was done right and wore booties every time they came inside. Very grateful for them taking care of us today and into the future.
They showed up at midnight the day before Christmas Eve and fixed our furnace in negative temperatures. Fantastic service and on time - would highly recommend.
So there I was vacuuming my living room and wondering why I was starting to sweat. Looked at the thermostat and it was at 80 degrees in my home when I had it set for 75. I tried what I thought to try (turn off the unit and back on lol) to no avail. By the time I decided to reach out to someone it was around 7:20 PM and I was heading out of town for a few days, the next afternoon. I contacted Premier via Facebook and got a response IMMEDIATELY and Stephen was at my home before 8pm. WOW. Stephen was able to diagnose the issue within minutes and had it fixed in about 10-15 minutes. My family and I were so thankful for the quick response and obvious knowledge base that Stephen had. I would highly recommend Premier!
Premier Comfort did a great job repairing my son's AC the same day and at a fair price. We asked them for a quote to replace our AC unit and they gave us some options. Our new Amana AC is super-quiet and efficient. It was installed without problems in a morning. Very happy with everything. (Jayden is very helpful and good around grandkids and dogs!)
Stephen was incredibly insightful and professional. He walked me through the ins and outs of my heating system and helped disable the heat pump so we could not only save money but also stay warm. Best experience I’ve had with heating and Cooling, highly recommend!
Stephen showed up promptly on time and completed the removal and install in one day. The work performed was complete , efficient, and very professional. The final product not only looks great but works amazing just an hour after install!
Elizabeth “Beth” Anderson
Premier ended up replacing our entire HVAC system and they did a wonderful job. They came out at very short notice when our AC went out and Stephen filled us up with enough coolant so that we would have time to make a decision on the replacement. His prices are very fair and we felt very comfortable with the whole process. He was super responsive. Overall an excellent experience from a great company.
Mark Petersen
Stephen & Jayden were the absolute best service people I have ever met! They did a thorough diagnosis of the problem I was having with my A/C unit, without prematurely jumping to a conclusion. When they found the issue, they talked it over with me and we agreed on an action plan to get things going again. The previous company that had been here a few days before was completely off base, telling me I needed a new compressor or new unit, without doing a complete diagnosis. Needless to say, I am a Premier Comfort customer now. I could not recommend them more highly to anyone who appreciates people that live by the Golden Rule (Treat people the way you want to be treated)!
Kyle Metz
Stephen was professional and great to work with. Our AC stopped working and he was able to fix the unit without trying to upsell us into all new equipment. Definitely recommend.
Vanessa Pierson
Thanks to Stephen and crew for replacing our AC. We now have the correct sized unit with a new pad and all new electrical including thermostat. Looking forward to reduced electrical bills in the summer and a unit that can handle our square footage. The guys stayed until the job was done right and wore booties every time they came inside. Very grateful for them taking care of us today and into the future.
Dave Clark
They showed up at midnight the day before Christmas Eve and fixed our furnace in negative temperatures. Fantastic service and on time - would highly recommend.
Becky Kovac
Stephen was very professional, checked everything, and made sure that my furnace would stay running smoothly this winter. Thank you so much.
Paul Jackson
So there I was vacuuming my living room and wondering why I was starting to sweat. Looked at the thermostat and it was at 80 degrees in my home when I had it set for 75. I tried what I thought to try (turn off the unit and back on lol) to no avail. By the time I decided to reach out to someone it was around 7:20 PM and I was heading out of town for a few days, the next afternoon. I contacted Premier via Facebook and got a response IMMEDIATELY and Stephen was at my home before 8pm. WOW. Stephen was able to diagnose the issue within minutes and had it fixed in about 10-15 minutes. My family and I were so thankful for the quick response and obvious knowledge base that Stephen had. I would highly recommend Premier!
Jayne Robbins
Premier Comfort did a great job repairing my son's AC the same day and at a fair price. We asked them for a quote to replace our AC unit and they gave us some options. Our new Amana AC is super-quiet and efficient. It was installed without problems in a morning. Very happy with everything. (Jayden is very helpful and good around grandkids and dogs!)
Stuart Harned
Stephen was incredibly insightful and professional. He walked me through the ins and outs of my heating system and helped disable the heat pump so we could not only save money but also stay warm. Best experience I’ve had with heating and Cooling, highly recommend!
Cameron Fulton
Stephen showed up promptly on time and completed the removal and install in one day. The work performed was complete , efficient, and very professional. The final product not only looks great but works amazing just an hour after install!