Midland Heating & Cooling

I highly recommend Midland. They were very prompt in repairing our water heater. Their tech was polite, kept us appraised of the work, and cleaned up the project area, apologizing because the concrete floor was slightly wet. (Having drained the water heater I expected it to be wetter!) Also, unlike the other heating and cooling companies we have dealt with in the Twin Cities, he did not spend a good share of his time here trying to sell us upgrades or replacements we didn't need or weren't interested in.

Great service, great team! I choose Midland to install a new furnace and AC in 2010 and I have continued to have them do service, correct issues in ductwork from builder, add features to system like humidified and UV light for cleaning the air. They work with you schedule, do great work, and take the time to explain what was done, how to optimize your systems, power usage, etc. Thank you!

I had my AC quit this past week due to a refrigerant leak. It was a very easy to spot leak on the outside of the compressor unit. The technician from Midland who came out to "fix" the unit looked it over with his cellphone flashlight (without even taking off the rear panel covers), checked the refrigerant level and claimed he couldn't identify the origin of the leak that was blatant and on the outside of the unit no less. He did not even attempt to pressurize the line and use any kind of leak detecting fluid or dig into the unit to reinforce his claim.

What he did do was claim that I needed service valves installed, and possibly a new compress because the leak might have gotten oil into places it shouldn't be. He claimed for the "might work" fix, it would cost $1750 roughly and for the guaranteed fix (aka new unit) about $3000. Me, having a fair amount of common sense I knew this was absurd and that he was doing nothing but upselling a very simple fix hoping I was ignorant enough to bite.

Needless to say I sent him away and waited for an HVAC technician, that came highly recommended, to come look it over 4 days later. That technician immediately identified the leak and then leak tested the system to be sure. Within a hour and a half he had, brazed in a new piece of copper, went through the full process to refill the refrigerant, and checked everything over to then turn on the system. It has been working beautifully since. This was all accomplished for an extremely fair price far far under the lowest price "fix" the Midland Heating & Cooling "technician" (more like salesman) estimated. It would be nice to get a refund for the $90 "service call" charge. What Midland did do right was a very fast response time and an on time appointment.

TL;DR - Midland Heating & Cooling "technician" (salesperson) lied about what was required to fix my system after not even attempting to actually diagnose the problem. Thank God for common sense.

I'm very happy with Midland and would definitely recommend them. I got a few quotes from other companies, not only did they give me a great price, but my whole experience with them was positive from start to finish. Great crew and super responsive, I'm a very satisfied customer.

Would not recommend. Your main points are it’s a simple business. You're looking for a local company, not a home warranty or center point warranty company that takes weeks or month to respond to A/C out during heat wave. You want employers who treat their employees well. Not this place, good luck finding anyone who has been at midland 5 years and is not corrupt.

Terrible 2019 summer heat wave: Midland wanted $1600 for about three fifty in parts. thats $3.50 in parts. i offered them half that an they declined. they even had a trainee with them an thats how the train their staff to do business, to threaten that if customer didnt pay that day they wouldn't be able to return for weeks..

welp i got a 2nd opinion an turns out midland diagnostic would not have solve the issue with my air conditioner. They missed obvious points of failure with one being visible refrigerant leak in coils. 2nd simple measurements would have pointed to that issue.

We needed some boiler repair done last winter, found Midland and they worked out well. Signed up for the service contract to cover the bolier and A/C for a year.
This spring, they came out and checked the A/C as promised. While the technician was here, I asked for a quote on some boiler work. He took some pictures, gave me a rough quote and said he would follow-up with the details.
A few weeks go by and I never hear from them. I call the office and Kyle, the office manager, says he saw the pictures and would I like a quote? Well, yes, Kyle, that was the idea.
We make an appointment for 2 weeks away at 1030 with Dan. The morning of the appointment, I am waiting around the house until 1100.....no one shows up. I call the office and ........Dan answers.
He says he changed the appointment by email ( which he sent to the wrong person). And while he never got a response from that email, he was content to assume they appointment had been changed.
He would be happy to schedule another time for a quote for next week. Not later today, not tomorrow but next week.
No effort at all to make this happen. No apology for wasting my time.
No further work from me.

Called Midland recently for an A/C repair and would definitely recommend. Tech was a cool guy and was very professional. Would not hesitate to call back if something goes wrong in the future.

We were leaving for vacation and our furnace went out. They responded very quickly and got someone to our house right away so we could make our trip on time. Very friendly and prompt service from both Jeff & Todd. Highly recommend. Thank you Midland!

I have been having issues with my AC for months. I purchased a warranty when I bought my townhome from a bank (FYI never do this, what a pain in the arse it has been). After playing phone tag with my warranty company and their approved vendor for over 2 months they did not cover the improperly installed unit in my home. Kyle Buscher is a very knowledgeable technician and does excellent work. He has no problems explaining what is going on. I don't know the first thing about ACs and even I had a general understanding of what was going on. All problems were immediately resolved as soon as we turned the air on after he replaced my refrigerant line and my coils. I highly recommend Midland for your HVAC needs, particularly Kyle. Excellent work.

The perfect company for any HVAC needs. Dan, the owner, was extremely helpful when diagnosing what was going wrong. I had both my furnace and a/c go out and two people came in and fixed in it a day. It was a long day, but everything is running smoothly and better than before. Shoutout to Mitch and Justin (Farmington waddup), for being awesome and answering any questions I had. I 100% recommend Midland! Also to note the quote was one of the more adorable ones I received but Dan's expertise and how nice he was is what sold me.