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    Freedom Heating & Air Conditioning Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Lisa Houdek

    These people are scammers!!! Don't use Aquarius, American, or Freedom (same company, but they have three different names and two different numbers for some reason...?!)

    Our air conditioner went on the fritz on June 3, during hot weather. Renato Carrasquedo with Aquarius a.k.a. American a.k.a. Freedom was quick to come out (June 5). He quoted us $1300 for a repair or $3500 for a new one. Minimum $80 service charge. We were a little suspicious, and luckily waited for a second opinion.

    Standard Heating and Air came out three days later and said it was a cut/chewed wire. Service guy Mike stripped the wires and used a wire-nut to reconnect them. Fixed in 30 minutes for $170.

    Jordan Millikan

    One of the best contractor experiences I've ever had.

    I worked extensively with David and the Freedom crew in my aging Minneapolis home. It was a great experience and I will wholeheartedly recommend them to anyone.

    David evaluated our home and our needs and actually concluded that we needed LESS than I asked for! He emphasized the need for whole-home comfort and not just slapping in a high-efficiency furnace and calling it done. He coordinated with my insulation company to tackle the whole project. He spent a ton of time on the phone with me - well beyond what could be reasonably expected. He and his crew were extremely courteous, timely, and CLEAN. David ensured that our home was just as nice when they left - a true feat that I have never experienced with any company before Freedom. I felt no qualms about David and his crew working in the home with my wife and child when I wasn't present - my wife had great respect for the crew and was extremely impressed with how diligently they took care of our home. David and his teams showed up when they said they would and completed the work on (or ahead of) schedule. The system is working flawlessly and keeps our home comfortable, even in the bitter cold.

    I had 4 companies visit my home before choosing David and Freedom. Now I'll never have to go through that hassle again - I'll always pick Freedom. I recommend you do the same.

    Cindy Rae Dainsberg

    Six years ago, after much research I bought a furnace and air conditioner through David at Freedom. His caring style and attention to detail was outdone by his integrity.

    This week I returned to Freedom when a competitor said I had gas leaks, failing parts etc. during an annual furnace check. Not only did I NOT have gas leaks, Freedom (John and Ado) found and fixed a potential safety hazard created by a contractor. The competitor was trying a fear tactic, didn’t consider other key issues and never suggested that issue (if it existed) might be covered by warranty).

    I have continually been impressed with the exceptional quality of caring, professional service from Freedom. THEY follow up on every service request and care deeply. It is a refreshing and essential difference from any other service providers I’ve seen in many years.

    Freedom you make me believe in family run businesses. You have heart and talent. Thank you.

    Jolene Harrelson

    I recently had various work done at my rental property in St. Paul and want to give a shout out the great contractors I found and how easy they were to work with!

    I was so pleased with the service I received from Freedom! Here's why I'd recommend them and how they're different from others: The City of St. Paul does annual safety inspections and said that my dryer vent was not up to the latest codes (that they had updated but not notified anyone of) and they claimed needed to be replaced. I tried to source this work from several companies but they weren't able to come out on my timeline or didn't have the specific licensed HVAC technician that they city required to do the work with a permit. In my calling around, I was able to get in touch with Freedom and spoke with Amy on the phone who was so friendly and easy to work with in getting everything I needed set up and closed out at the end of the job. I felt they were trustworthy and thorough and I would use them again and recommend them to others!

    Lauren Bartley

    We couldn't be happier with our experience with Freedom. Dave installed a ductless air conditioning system for us a couple of weeks ago. He was professional, communicated clearly every step of the way, and has a good eye for detail--he found the perfect spot to put the head in our living room so that it would cool efficiently but doesn't attract a lot of attention. He also made sure the outdoor unit and parts were inconspicuous and out of the way. The quote was a little more than 2 other companies, but they use the highest quality products and their customer service was more than worth it. We would happily use Freedom again.

    Perri Carlson

    Would very much recommend freedom. My new furnace was installed less than one week from my initial phone call. Everyone was very friendly and professional, and fantastic with all of my dogs! Their pricing is MUCH better than all the other estimates I got. The owner, David, is great! I will always use them for any needed services in the future.

    Jacqueline DeFilippo Breitung

    Freedom did such an amazing job. We had them put in a mini split ductless AC system. They were professional, efficient, friendly and flexible. Great company. Quick and easy quote and then no financial surprises once AC unit was put in. They also cleaned up after themselves, which I really appreciate from a company providing this sort of service. I would absolutely recommend them to anyone for heating or AC.

    Jeremy T

    Furnace went out and called two places. The first place wanted double the price and offered a less than desired time window for service. Freedom Heating and Air had someone over in 30 mins! The owner (David) got my furnace up and running within an hour for a great price! I decided to sign up for their club membership which includes a annual check up and cleaning of my furnace and my AC. Anthony came a week later and cleaned my furnace without issue, he was also extremely friendly, knowledgeable, and efficient! Rae-Lynn in the office was also friendly, knowledgeable, and all around awesome!! I would highly recommend this team to anyone needing furnace or AC services. You will definitely be in good hands!!! FIVE STAR SERVICE!

    Allison H

    Our a/c died at the beginning of a long heat streak. I called a couple companies we had worked with previously and the soonest they could get to us was a week to 10 days later. I found Freedom Heating and decided to try them based on google reviews. They were able to come out in 2 days. The tech explained everything as he did it, always consulted with us regarding the costs before doing anything, and had it up and running quickly. We were very pleased, and thought the pricing was fair ($409 included trip charge, replacing both a/c fuses and the capacitor). And, our family stayed cool through the heat wave. Thank you, Freedom Heating!

    Linda Rose

    I have been a club member for almost 3 years. Everyone at Freedom Heating is always friendly and helpful. Rae Lynn and Amy in the office, owner Dave, Anthony, John and Otto are knowledgeable and patient. They always answer my questions thoroughly. They are always punctual for appointments. I am grateful they take good care of my HVAC system.

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