Freedom Heating & Air Conditioning

Ado did a fantastic job tuning up our furnace for the winter. Found a few trouble spots that he fixed up immediately and explained some troubleshooting tips that will be very helpful for the future. Highly recommend Freedom for your HVAC needs, very solid work.

My house is 120 years old, and I am fully committed to making sure it lasts at least a few generations after I do. When I hire different service providers -- and new faces are rare -- I try to make sure the provider understands that commitment on my part, and can even see that they play a part in that long game.

David and crew were extremely honest from the get go, and replaced the entire HVAC utility, and new zones that could be supported with the house's existing ductwork. Every aspect of the installation and follow-up checks has been awesome, and my house now has Freedom on its list of supporting experts.

I was asked to pay for a quote (to compensate for their time and mileage).

To arrange a mid-day quote, I took 1/2 day of vacation. The quote was to arrive the next business day.

Two business days later, the sales rep (David) sent an email noting they do not perform the tasks (simple venting and ducting) that were clearly discussed on the phone interview (and in person).

Ethically -- shouldn't they now be paying for my time?

FYI, I have no personal affiliation with this company, I just now really like them now that I've used them. I found them through the internet, and I hope that my personal review will help convince people to use Freedom. WELL DONE! Freedom was exactly what I was looking for - a local, locally-owned business, with real people doing real work...honest guys making an honest living doing hard, technical work for regular people. Man, they saved me...

Before Freedom: I had originally called Minneapolis and St Paul Heating and Air Conditioning, and they sent out a technician that was basically a salesperson, who told me a million things but didn't do anything, and left without a quote or fixing the air conditioning, and later called with a $1650 estimate (plus the $80 fee for coming over in the first place), to install pounds of coolant and a can of sealant. Woah, $1730, could that be right? He mentioned it so casually on the phone, and only after I asked (he didn't volunteer the info, and never sent me an email with the info, either). He said that half (about $800) would be to put in coolant, and half (about $800) would be to put in the can of sealant to repair any leaks. So I told him to hold off, and I called Freedom.

After I called Freedom: The guy on the phone (the owner or manager?), was super-helpful, set up an appointment with me, and then a tech, Anthony came over. He said that my 5-year-old air conditioner was a little low on coolant, maybe 1-2 pounds, and I would want him to put some in, and should he repair the leak, too? We talked it over, and I decided to hold off on repairing the leak (1-2 pounds loss over 5 years is an extremely slow leak), and just to put in the coolant. And instead of $800+ and the $80 service charge (which would be $880, not to mention that they wanted to do a full $1730), Anthony put in the coolant, I paid the $260, and we are all set.

I will DEFINITELY use Freedom to check my furnace in the fall, and to recheck my AC next spring, and recommend them to anyone and everyone (I put a Facebook post about them on my Facebook page, and it got lots of likes...everyone loves a good service guy!)

I will definitely be recommending freedom heating to friends and family. David is a an outstanding guy. I was on my way out the door to buy a couple space heaters and he already had 4 sitting in my garage.

Tony was friendly and informative, walked us through everything that was going to happen, and was kind to our smallest, slightly neurotic dog, who has a hard time with new people and big boots. We have been so delighted with the temperature in our house! And the QUIET. I don't think we realized how loud our window air conditioners were until they were gone. And actually having the windows back to see through is wonderful! I'm looking forward to using the heat options in the winter.

Freedom showed up within an hour of my emergency call, very professional and knowledgable about our problem, and returned the next day with the needed part to repair the furnace at our rental property. Their response allowed us to keep the closing date for the sale of our property. THANK YOU!!

I had the absolute pleasure of having Anthony as the technician who repaired my air conditioning. The bedroom on the main floor of my home was not getting any cool air. The first time he came out, Anthony "immediately diagnosed" the problem and ordered the part required to fix. The second time he came out, he installed the part "and" took the time to explain to me how the multiple furnaces and air conditioning systems worked. Anthony was very nice, professional, articulate, and definitely A MASTER OF HIS TRADE. It is very rare to find this type of TOP TALENT in the heating and air conditioning industry. I highly recommend Freedom Heating and Air Conditioning. Ask for Anthony, you will be DELIGHTED WITH HIS RESULTS.

Today Otto serviced my furnace. A new face for me on the team. Like always before an excellent job was done. I have since years everytime had great people performing quality service jobs. Otto seems like a perfect fit.

We had a fantastic experience with Freedom. Very professional from the initial quote to the end of install. The installers, as well as the office admin, were great.