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Amenities

  • Wheelchair accessible parking lot

Castle Heating and Cooling Company Reviews - 27

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
patrick riddle

A/C went this morning and I have a 3 month old in the house. I took the morning off work to make calls to get it looked at, Neil was one of only two places that would work with me to get it done before weeks end. Great responsiveness and will be my first call for future work

Alex Henry

Best HVAC company in Genesee county. I first used Castle when we bought our home in 2022 and they serviced the furnace and the hot water heater. They perform top notch work and make sure you get the right equipment. Fast forward a year later and I had them install a new ac unit. They made sure I got the right equipment for our home, answered all of my questions, and made sure I was 100% satisfied before they were done. It took multiple days to get everything done due to our home being from the 50's. I use them for everything involving HVAC and I will continue to use them every year. I'm in construction and these guys do top quality work.

charity angles

Neil installed our furnace a few years ago when our old furnace started acting up. Great attitude, fair prices and quality work. I highly recommend.

Kayla Cho

I can’t say enough good things about this company and the owner!! They are very knowledgeable, professional and kind! They work so hard and really pay attention to the detail and make sure everything is perfect! We will be recommending them to everyone! We are so happy we called them and had them do our work!!! Thank you so much!!!!

Rob Stevens

After having the well known, local AC and Heating Company who installed our Trane HVAC system 14 years ago, tell us our system was near the end of its life, and recommended we buy a new AC unit (about $6k) or a whole new HVAC system (about $12k), we decided to get a second opinion from Castle Heating and Cooling. The owner, Neil Castle immediately diagnosed our problem, found the leak the other company could not, and ordered us a new AC coil that had us back in service within days. He cleaned and serviced the old fan/unit, installed the new coil and had us cooling the house. Once running, he was able to determine a valve was not working properly and quoted us a price without a second service charge. In conclusion, our unit was expertly repaired at a half the cost of a new AC unit. We would highly recommend Neil Castle’s company to anyone needing any heating and cooling service.

Larissa Flesher

Neil and his partner did awesome, called because our heater would not turn on, they figured it out immediately and didn’t over charge me at all! Very honest and professional. Will definitely be using again.

Harjap Singh

What can I say but WOW. I called Neal at 1:30pm on a Friday for an urgent service matter regarding two boilers not working in a duplex with temperatures of freezing starting to read inside and outside temperatures hitting the low teens. He swooped in that same night after running multiple other service calls he had scheduled and showed up at 9:40pm after working ALL day and got both working in 20 minutes. Complete class act, professional, courteous, genuine person. He has 5 stars for a reason. Thank you so much! Castle all the way

Forza FortySix

Excellent service. They called me back the same day. Our electric boiler broke, and they quickly and immediately addressed the situation and gave us a way to temporarily use hot water until the parts arrived the next day. The service was 1st class and very professional. Thank you for helping us when 3 other companies wouldn't even call us back. A+ service!

Jacob Kline

Neil has worked HVAC for a long time and it shows. His work is very professional and looks great. He got our furnace up and running in no time and takes pride in his work. I highly recommend him and his company!

Victoria Messer

This is the second time we have used Neil and his team. Professional and good attention to detail. Pleasure to work with them again. Can't forget Curtis, thumbs up to him as well !!

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