Comfort Mechanical Heating and Cooling

Andy and David installed both a new A/C unit and a new Furnace yesterday (yes, Sunday and a stormy Sunday). They did it overcoming transportation issues, a tight schedule, the tornado watch, a thunderstorm and intermittent loss of power. They also figured out some arcane issues with the previous wiring during the blackout periods and the thunderstorm. They had to use flashlights and cellphones as sources of light but they got the job done. As Andy said at the end of this very difficult day “When there is a will, there is a way”. They are living proof that Michigan continues to have people with great technical knowledge and a commitment to get the job done. I’m glad we found Comfort Mechanical Heating and Cooling. Andy and David have the tenacity of wolverines plus a huge amount of experience and technical expertise.

While I appreciate the same day service, paying $299 for a capacitor was a bit much. That with the service fee of $96 for a 5-minute fix. I am grateful the AC is working again since I have a pet and kids but I will not be using this company next time I have issues with heating or cooling due to price gouging.

The staff were friendly, knowledgeable, and professional. I called to get my Air Conditioner replaced. Comfort mechanical heating and cooling replaced our AC system the next day. The price was very fair. I highly recommend this company.

Installed a Goodman 13 seer, technicians were competent, gave clear and detailed advice on the optimal device based on the specifics of the home from range of manufacturers rather than a single brand, did the entire process in a timely and professional manner.

Andy was wonderful, very informative and was great to work with. I really appreciate being able to have the work done quickly.

I've had a lot of experiences with technicians and Comfort is a step above the rest. They are very customer centered, honest, and great with communication. They text you, email, and are up to date with being able to pay easily online. I would highly recommend Comfort for HVAC repair and service.

Hamza and Dan were absolutely outstanding. First, Hamza. He answered his phone at night, and yes he's a contractor. He then came out and gave us an estimate at 8PM after he finished a service call. Yes, he works and also provides estimates. Our house is an old country house, clapped together with wads of chewed bubble gum and band aids, so we have experience with contractors/estimators. Hamza was a breath of fresh air. He didn't try to upsell us once. He asked what we needed and gave us precise estimates for just that, beating the big liar-been-around-forever-upselling corporations' estimates by more than half. Incidentally, Hamza also worked all day installing the unit. Next, Dan. He was fantastic. Hamza told us he had 30 years of experience and it showed. He patiently listened while I explained what a contraption our house is and what we can and can't do to it, and then he did exactly what we discussed, perfectly. Dan also allowed me to ask him a million questions, unflinchingly, for which he had answers. The product is reputable and the installation was first class. For example, I am writing this review in my home office with warm feet for the first time ever. Dan and Hamza showed up on time and also cleaned up exceptionally -- the basement looks better than before they came. Seriously, go with these guys if you want the job done right and for a fair price!!!

My furnace stopped working on a Saturday and I was struggling to find someone to come out. Comfort Mechanical was at my house fifteen minutes after I called them and had everything fixed within a few hours. The customer service was also very good and I will definitely use them in the future.

Needed a furnace potentially serviced. Temps were dropping furnace not keeping up. Was very honest. Furnace was good windows were bad. Offered a furnace cleaning since he was out. But was honest as they come. Furnace was fine. Highly recommend !!

Excellent experience with this company. Had a furnace go out in the middle of a snow storm and they showed up within 2 hours. The nicest employee I have ever met had everything working like new within an hour! Would definitely recommend!