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Countywide Mechanical Services, Inc. HVAC Springfield, Agawam, Westfield Reviews - 31

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Heather Roberts

Matt and his team were great! They were a preferred contractor through my insurance and took the time to answer any questions that I had when I couldn't get a clear response from American Home Shield. They took the time to explain what they were doing and even gave me some tips on how to make my central air work more efficiently.

Corey Neal

Consummate professionals! Both Matt and Garrett were extremely patient and took time to teach me how to get the best out of our new AC. They provided good, dependable, honest service! I highly recommend this company!!

Janet P

I'm a repeat customer with Countywide Mechanical.
They installed my central AC several years ago, and now I have yearly maintenance on both my ac and boiler performed by them.
They are a great company to deal with. Very professional and knowledgeable. I am very happy to have found them... fantastic service!

Robert Gelfand

My heating system stopped working at night. It is February! Saturday's night before Sunday's Superball!
I am an elderly person with the health problems. Contacted the Call Center. In 10 min the owner of Countywide Mechanical Matt called me back. Matt was not only very responsive, but extremely compassionate. In 1-2 hours the employee of Matt's company came. Garret was very professional, knowledgeable and courteous. The problem was fixed in very timely manner. I am enormously grateful Matt and Garrett for their professionalism, excellence and fast response. From now on I will be with Countywide Mechanical until the end of my life - cannot imagine another company which might be equal to them in terms of response and expertise. Thanks a a lot - you are simply the best.
Robert Gelfand

JC Schnabl

The tech arrived on time and was very professional. He ensured that I understood the issue with my system and worked quickly to resolve and repair it. My family is happy with the results.

Erin Fitzgerald

My experience was great from start to finish. Matt was professional, friendly, and offered to answer any questions I had throughout the process. I received a few quotes for new furnace installation and Countywide was the best value. Highly recommend!

Carol Saltus

My experience with Countrywide Mechanical was extraordinary. They were very responsive and professional from the first phone call on. They returned calls and followed through on what they said they would do. The installation was professional. They were prompt and courteous. Matt Jones is extremely knowledgeable in his field and will take the time to answer any questions that you may have. In a world where it is difficult to find good service, this experience has restored my faith that this kind of service actually still does exist. I would recommend Countrywide without a question.

Lucy Godet

Matt Jones was very professional! Only fixes stuff that needs to be fixed doesn't try to talk you into buying a new heating system. Very friendly and easy to talk to and explains what he's doing and answers any questions you have.

Jamey Lemire

Matt and his crew installed an HVAC system in our home that hasn’t had a proper heating/air conditioning system in the 31 years we have lived here. We have relied solely on wood heat that entire time. After an exhausting search of local installers, all of whom insisted “mini splits were the only way to go in an existing home”. I contacted Matt at County Wide Mechanical Services. He arrived on time, assessed my home and inquired as to what we would like to see in our HVAC system. A few weeks later I received an email from Matt which described in detail the work required, and a grand total quote, terms and what we could expect. My wife and I were already a couple months into our HVAC venture, and recognized the detail and quality of the system Matt was proposing, we accepted the bid. Shortly there after the wheels began to turn and a short 5 weeks later, we had a fully functioning HVAC system in our home for the the first time in 31 years! We are excited for summer and the following winter to experience the systems their entirety! Thanks Matt! You guys were awesome!

Jeff Lukas

Matt and his crew are always ready and available to help. Professional service from a reliable team!

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