We had an all new replacement system installed after 19 years with the system previously installed by CPS. Work was done professionally, on time and all three individuals were a pleasure to work with. Showed up on time, explained what they had to do and were very careful about cleanliness.
Honest, knowledgeable, prompt, and professional. BEST-IN-CLASS service by everyone with whom I've worked - Justin M. (service tech), Keith J. (service tech), Paul M. (service tech), Peter G. (sales), Tia P. and Missy D. (office/admin). Very thorough and detailed maintenance checks will full explanations along the way; no-pressure sales quotes; organized and efficient scheduling and account maintenance. Extremely thoughtful and clearly experienced in the industry. Thank you!!
Very responsive and do great work! We were without AC so we called for a repair given the upcoming prediction of warm weather and we were hosting a family party. They communicated often, delivering hard news re the length of time it might take to repair, once they found the leak in our 17 year old system. In the end, they pulled out all the stops to make this repair happen, and my guests, along with my 90 year old dad were delighted. Thank you CPS!
Just wanted to say that the Service Pro Justin Monkman did an excellent job he was punctual, professional and did a very complete and thorough job while providing service to our heating system. Would recommend him and in fact have asked that Justin return in the spring to handle our A/C system review as part of our service contract.
Excellent service. Justin was crystal clear about the steps he was taking to diagnose the problem with our AC, kept me posted on his progress, was super thorough and diligent. And now the house is nice and cool again which is a good thing since it was in the 90s today and will be again tomorrow!
The CPS crew that came out to my home to install our new central ac was OUTSTANDING. Steve G./ Stephen K. / and Curtis M. were polite, professional and exceptional throughout the entire process.
Tom - the supervisor was exceptional. He explained everything that was done and walked us through the entire project.
My wife and I are delighted with CPS in every aspect.
Phil - your guys represent your company in a superior manner.
You have a fan for life and I will highly recommend your company to everyone.
James Maloney
Technician was quick and did repair efficiency. However thermocouple cost about $150. I expect some markup bur literally a $12 part at Lowes.
Bob Hoover
We had an all new replacement system installed after 19 years with the system previously installed by CPS. Work was done professionally, on time and all three individuals were a pleasure to work with. Showed up on time, explained what they had to do and were very careful about cleanliness.
karen Gosselin
James was punctual, friendly and professional. He explained what he had done in terms a layman could understand. Very pleased!
David Shreeve
Honest, knowledgeable, prompt, and professional. BEST-IN-CLASS service by everyone with whom I've worked - Justin M. (service tech), Keith J. (service tech), Paul M. (service tech), Peter G. (sales), Tia P. and Missy D. (office/admin). Very thorough and detailed maintenance checks will full explanations along the way; no-pressure sales quotes; organized and efficient scheduling and account maintenance. Extremely thoughtful and clearly experienced in the industry. Thank you!!
Christine Miller
Very responsive and do great work! We were without AC so we called for a repair given the upcoming prediction of warm weather and we were hosting a family party. They communicated often, delivering hard news re the length of time it might take to repair, once they found the leak in our 17 year old system. In the end, they pulled out all the stops to make this repair happen, and my guests, along with my 90 year old dad were delighted. Thank you CPS!
Mike Clifford
Team was responsive, and showed up on time. They were knowledgeable and the installation was fast. Overall, it was a great experience.
Corvis Catsouphes
Great service from Curtis and Alex. Very knowledgeable and helpful.
Dennis McCumber
Just wanted to say that the Service Pro Justin Monkman did an excellent job he was punctual, professional and did a very complete and thorough job while providing service to our heating system. Would recommend him and in fact have asked that Justin return in the spring to handle our A/C system review as part of our service contract.
Samantha McGarry
Excellent service. Justin was crystal clear about the steps he was taking to diagnose the problem with our AC, kept me posted on his progress, was super thorough and diligent. And now the house is nice and cool again which is a good thing since it was in the 90s today and will be again tomorrow!
Armand Fernandez
The CPS crew that came out to my home to install our new central ac was OUTSTANDING. Steve G./ Stephen K. / and Curtis M. were polite, professional and exceptional throughout the entire process.
Tom - the supervisor was exceptional. He explained everything that was done and walked us through the entire project.
My wife and I are delighted with CPS in every aspect.
Phil - your guys represent your company in a superior manner.
You have a fan for life and I will highly recommend your company to everyone.