Sears Heating and Air Conditioning

Carlos was great, knowledgeable and efficient. He even had the parts needed on the truck. no waiting. Great job.

Scheduling and reminders and last-minute communication with the repair person (Kevin) were excellent. Kevin quickly diagnosed and fixed the problem with the washer suspension. He helped me to sign up for a service plan, which he recommended due to the washer's age (9 years). He was pleasant and helpful. I have had some problems with service in the past, but this time it was exemplary.

It was easy to schedule online, he was on time, and was able to repair the problem the same day. I would definitely recommend this service.

Carlos was very knowledgeable and thorough with servicing my washer and dryer. He made suggestions with cleaning the inside of my washer and dryer that were very helpful. For the annual maintenance of my washer and dryer, I would not want anyone else but Carlos to come back and service my washer/dryer. Carlos is an asset to your company.

Excellent service and very helpful technician. Love this feature of owning a sears riding mower

Requested a diagnostic visit worth $59 to check what was wrong with my dishwasher. I was told if any issues, I would be charged extra for repairs Upon visit tech charged me $80 dollars extra for cleaning - which I was not informed about nor approved.. so all in all paid $140 .. and my dishwasher still cleans avg. The $80 bill was sneaked in.. very disappointed. Will never contact sears again.. By the way all our appliances are from Sears.

Eric Mattson was very professional. He arrived to replace our ice machine and did so. We are very happy that our ice problem was resolved.

The technician was polite and helpful. He diagnosed and fixed the problem quickly and efficiently.

While waiting to the parts to arrive, the tech kept my washer operable. Life saver,Thanks

The tech was professional and courteous, he was here on time and even offered some tips on how to get the most of the grill.