Sears Heating and Air Conditioning

Used live chat to arrange for diagnostic. This was easy. The customer service representative was helpful and respected my answer when I declined other add-on services.
The appointment was scheduled for less than 24hrs later on a Saturday. This was great.
The technician was courteous and efficient, provided excellent information and completed the job well.
I would definitely use this service again.

The service done by your contractor was well done , I think. However, they got to my house 35 minutes late not to mention I had a 4 hours window wait . I like the old Sears service much better.

Definitely exceeded my expectations. Without hesitation I would absolutely recommend this service. Will not go anywhere else for my home repairs.

Paul, our service technician was excellent -on time, very professional and explained what was wrong with the equipment. His service is amazing! Dont' want any other service man except Paul!

Our repair men were knowledgable and very nice. They repaired the door to our dishwasher. The only complaint I have is that the service trucks don't always have the parts that you need the first time they come out so we had to have someone come twice. But the parts were mailed to us quickly and in a week later the dishwasher is fixed.

I called, they came WHEN they said they would. The service person diagnosed the issue, called for the part and returned within the time frame he had designated to complete the repair. I was very satisfied with the service.

We recently had our yearly maintenance check done on our fridge and washer. The tech was nice. Everything went well and we're glad we got the extended warranty. It's nice to have things checked out and have a bit of peace of mind.
Thanks!

Showed up on time, the Technician diagnosed the problem with the tractor within minutes. He had replacement parts in his van and got to work on the repair immediately. He was prepared and knowledgeable. I couldn't ask for more. Great job!

The repairman was prompt and professional. I will highly recommend him and Sears to my friends if they ever need a repair of their Sears products!

Technician was respectful, friendly. I was happy he had the part to fix my dryer the day he showed up.