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  • Wheelchair accessible parking lot

KCK Air Conditioning & Heating Consultants, LLC Reviews - 36

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lilly Matheson

Cory was the person that came to my home and did an excellent job with our AC. His work ethic is outstanding. Maria the young lady who sets up the work order is also very nice to deal with. Great price for the work he had to do. Would not hesitate to suggest them to anyone!

Josh Monroe

Had my heat pump & air handler replaced. Chuck personally committed to matching the competitors BG&E rebate. But 8 months later, still have not received the rebate check. Mari emailed me and said it was in the mail, I never received it. Since then they stopped responding to emails and won't return calls.

Brad Mandel

Chuck at KCK Air Conditioning and Heating is great! We had a couple estimates for a new Air Conditioner and Furnace prices and the reps all handled it differently with recommendations, prices were all over the place, even had an estimate from the Costco's AC Company who was the most expensive of all!

Chuck took the time to walk through my home and ask questions to measure the air flow balance and explained it all in terms we could understand. He suggested adding as return in our bedroom upstairs to help the flow in the hot summer days went beyond the call of duty! We also had an issue in my daughters room and with a simple reroute of the flexible ducts he could make it work no problem. We got a top rated Trane AC and Furnace and his team was pleasant showed up on time and knocked out the job in one day as promised, we also got a rebate and the cost was on point!

He was quite thorough in checking out all the other systems of operation of my other air conditioning units. I was very impressed and happy with KCK's team and service and would gladly recommend them. THANKS a bunch to you all!

Marc Wolfson

I have used KCK for several years. In addition to the twice yearly preventative maintenance, they have responded to several HVAC emergencies. They cleared a clogged drainage pipe earlier this year that was spilling out all over the basement floor and more recently replaced a burned out blower motor. The blower motor outage left us without heat so Chuck lent us several space heaters overnight and then came back to complete the repair. He also installed a ionizing air purifier, a critical item during the pandemic.

Johanna

Install was quick and smooth but there was an issue with my brand new unit. It made a whistling sound when it was running. Chuck came back and fixed it.

Greg Cassidy

Our old HVAC was knocked out by a massive storm on a Friday, and it was late winter, so not that warm out yet. Because of the storm, our usual HVAC company was closed. I called KCK because of their good reviews, and despite being swamped because of all the storm-related calls they had, they sent a technician out that evening to asses our damage. It was bad, and couldn't be repaired on the spot. But the next morning, on a Saturday, Chuck came by to go over our options, and he brought three space heaters with him to tide us over. They arraigned to replace our whole HVAC system, which was already pretty old, on that Monday. It took them over twelve hours of work, but that evening, we had heat again! It seemed they did whatever they could, including driving 120 miles to get a compressor, to make sure we had our heat back as soon as possible. A very caring company, and I'm so glad I called them, and they answered.

Ivy Choe-Branstetter

I have a mixed feeling about them. They are very friendly, really tries to help you and did a good job on installing a new heater. However when it comes to a follow up (we had multiple follow ups on county inspection related issues) they are not as good. Amongst the employees, the owner and the admin staff they seemed to not communicate which makes it very frustrating to customers. Anyway our heater was installed back in october and we are still waiting to get an inspection to be done.

Keith E

Awesome job! KCK came within the suggested time frame. Went right to work on diagnosing the no-heat problem. Fixed it in 10 minutes. Looked at our stove and told us what to buy to fix the problem ourselves. Nice guy, too!

jj stel

KCK was able to provide same day service as of course the air con blew on the hottest day of the year. Cory was professional, explained everything going on and was able to get the unit working again in about an hour. Thank you KCK!

Michael Chapman

I came home at 5:30 to a 90 degree house with a 10 month old baby and a non functional AC. Called KCK and Chuck showed up in 15 min. By 6:30 the air was back on and blowing cool. You just don't get service like that!!

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