KCK Air Conditioning & Heating Consultants, LLC

Chuck came out within just a few hours on Christmas Eve to save the holiday. Heat was out and the temp in the house was down into the 50s. Excellent service and responsiveness and they fixed the problem in short order. Can't recommend KCK highly enough.

Can not recommend KCK enough. Great service, personal care and communication. Also very affordable. We have an 8000 square foot house build in the 1860s and they keep all three areas running effectively. A fantastic small business we should all strive to support.

I purchased a Mitsubishi split unit from KCK. The initial install almost went smoothly. They had mistakenly installed a smaller unit in the computer room. When it didn't cool sufficiently, I discovered the errored, and it was corrected quickly. About a year later, the unit stopped cooling. I called to ask for a service call, and my calls were not immediately returned. They finally sent out a technician, and he suspected a coolant leak. He put in a little coolant and a dye stick and promised to return in a few days to look for evidence of the leak. He never returned. When it once again stopped cooling, I called several times, and was promised a return call to address my issues. Several calls later, the owner came by to look at the system. He left and promised to call to discuss his findings. That call never happened. I once again called and called the office, and each time I was promised a return call, which never happened. I finally called in another contractor, G and B air conditioning, to address my issues. G and BG pumped down the system, pressurized it with Nitrogen and dye in an effort to find the cause of the issues. He discovered that the downstairs unit was leaking badly, and that the flare fitting at that location was distorted and not sealing. I have worked with flare fittings in my career as an engineer, so I immediately recognized the issue. At the other unit, the flare was formed short, so that there was inadequate surface area in the fitting to get a good seal. This leak was small and difficult to detect, but nonetheless significant. They repaired the fittings, pumped down the system, pressurized it and left it for a period of time to verify that it wasn't leaking elsewhere, recharged the system and it worked better than it had since it was installed. G and B air conditioning did a great job. I give KCK one star, earned for their lack of response to service a critical system that they sold and installed.

Excellent service and responsiveness and they fixed the problem in short order. Can't recommend KCK highly enough.

A/C was out on hottest day of year so far - a Saturday - and KCK came out same day and quickly diagnosed and resolved the problem. Great to have a local Olney HVAC company that provides emergency service! No more calling the "big" guys, who overcharge and underperform.

Look no further. You have found your HVAC contractor. I know I have. This is a great small business that you can trust and they will get the job done for you at an affordable price. I HIGHLY recommend.

I mean, Wow, what a great experience! Only company I will use in the future. Chuck has helped me on several occasions, one being a Saturday in the middle of summer at 5 pm. We called him, he literal came to our house in 10 minutes, I'm not exaggerating...and then fixed our AC in maybe 20 minutes. Only good things to say about KCK, highly recommend. I also find them to be very trust worthy, which is a very important quality in home repairs. Thanks for helping my family, Chuck!

Had an issue with my Nest thermostat where it wasn't detecting power from the HVAC system. Nest's support couldn't help me figure it out and with the weather supposed to turn cold starting tonight not having any heat wasn't an option. The folks my home warranty company sent me to and several other places weren't available for a few days.

My wife got Chuck's name and number from a coworker, said he was good. Called him up and he came over pretty much right away, end of the day on a federal holiday. He figured out the simple issue and fixed it right away. Charged me more than fairly. He was friendly and professional. I now know who to call first in the future.

Had my heat go out on Thanksgiving Day. Called these guys and Chuck came right over, figured out the problem, and put a workaround in place so that I could get heat back while he got a part on order (everything else was closed, so this was the best option at the time). Cory came out once the part arrived and quickly did the install. Both gentlemen were very friendly, professional, and knowledgable. I'll definitely give these guys a call if I need HVAC work done again in the future!

My AC went out on a Friday morning during a heatwave. Called another place, and was told they could come out on Tuesday. With a 4 year old at home, that wasn't an option. Googled and found KCK who's right down the street here in Olney. Spoke with Chuck who said he could make it over to me that very same day, and he kept his promise. He quickly repaired the issue, and even diagnosed another seperate issue i was unware of, advising me to have an electrician look into. In addition, he took a quick glance at my water heater that was leaking and made it out NEXT DAY to replace that as welll. Chuck even advised his tech to set the water temp to the lowest setting since I have a young child at home. It's little things like that that go a long way. AC and Water Heater repaired and replaced under 24 hours. That's unheard of. Prompt, professional service at a fair price. Highly Recommend.