Magnolia Plumbing, Heating & Cooling

Excellent customer service! They were able to get me an appointment the same day that I requested one. The plumber sent-Darrick Fleming was terrific. Very knowledgeable, able to clearly explained everything that was need and why, and also a very nice person.

Mr. Saeid Fotouri visited our home to service maintain on September 29, 2021 and was very thorough, patient, clear on explaining details of the work maintenance he performed. He took the time to go further in detail on questions that we had that were still unclear before he came. Great Job!

Miss quoted us and misdiagnosed the problem. They told us it would $85 per 30 minutes and $140 travel charge. After spending 3 hours and 20 minutes they charged us it was $1,080 for the diagnosis of a bad board and they would send a quote. They said it would roughly$2,000 to replace the board. After we bought the board for $120(they said it would be $450 just for the board). After uncovering another panel we found a tripped switch and turned it back on. They were going to charge us over $3,000 when all it needed was a switch to be turned on. DO NOT USE THESE GUYS THEY ARE RIPOFF!

The tech that worked on my boiler - Angel - was awesome. Very friendly, very patient, and very knowledgeable. I'll definitely be using them in the future.

Made a time frame to arrive, never showed up.

Truck was speeding and weaving on I97. The bed was full of trash blowing out.

We needed to fix our HVAC System. Carlos Reed of Magnolia did an excellent job, on time, and very professional. Excellent work.

They were fast and professional.

Joseph J is that guy that drives 50mph on a 70mph interstate in the fast lane then looks at everyone like its their fault when they have to pass him in the slow lane. If you are going to be a butthead driver you probably shouldn’t do it in the company vehicle.

I found out today that I was charged for a HVAC valve fix that was a simple wiring issue, informed by another FAR BETTER company, and it moved me to write this review. HOMEOWNERS BEWARE!!! They will take advantage, did not do a thorough job, and will charge extremely high costs for subpar service. I called Magnolia years ago and received some of the worst service from a HVAC and plumbing company I have ever experienced, and the costs are astronomical. The service technicians themselves were hit or miss. The plumber took 4 hours to install a toilet! The toilet is to this day, still not level, even with the "spacers" - it is a nicer toilet, and there is no reason why they couldn't manage to install it properly. Next, as mentioned, they charged me more than $500 for a HVAC valve issue that ended up being a problem with a Nest thermostat (which was the culprit) because I got a brand new HVAC last year (with that far better company) and was having the same issues. What a rip off and what a terrible company! I complained at that time and no one ever even bothered to look into it. Because of the "invoice" and lack of clarity on the work done, Nest wouldn't take any responsibility because the HVAC tech didn't do his part to clarify what happened.