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Amenities

    Trust Air Heating and Air Conditioning Reviews - 27

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Andrew Neuman

    Pete is dynamite!! Top notch, friendly, professional, and on-time service!! Super thorough, efficient, and reasonably priced. He doesn’t try to sell you equipment or repairs you don’t need and goes above and beyond to ensure you’re satisfied and happy. Every question I asked was answered promptly and honestly. Never once received the runaround and he delivers on what he advertises. He’s my go-to guy from here on out. You won’t be disappointed!!

    Bobby

    Trust Air did an excellent job replacing our unit. They were able to remove the old unit and install the new unit in a day. Top of the line product American Standard unit. Always calls to let you know they are on the way with a time of arrival. Clean professional service at a reasonable cost. We highly recommend Trust Air.

    David Peña

    I have been using TrustAir for years always very reliable, helpful, fair, willing to work with you. In this day and age when technology overrides verbal communication, Pete is very personal in communicating and explaining Your heating or air conditioning problem. I run a small business and the most important thing is having people that I can depend on.

    Lynn Hawthorn

    We had a heat pump installed appx. 4 1/2 yrs. ago by another company but it wasn’t cooling/heating the house. After being recommended to us, we called Pete. He came out the next day and said our duct work was in extremely bad shape. He tore out and replaced the duct work all within a day. He took pics of before and after; what a difference!! He took the time to explain everything to me and fixed a few other things at no extra charge. He was very professional and very thorough. As I’m writing this review, I’m sitting across the room from one of the air vents and can actually feel the air blowing and couldn’t be happier! Definitely recommend.

    Candace Short

    Pete is absolutely amazing! He is so knowledgeable, answered every question we had, and then some. We have owned our home for 5.5 years now and have had 2 other companys service our unit over that time frame. From the looks of it, they were not properly cleaning our unit and the last one put the wrong size capacitor in it. We've had a freon leak for a few years now and neither company offered for us to pay for a leak seal to try and stop the leak. Neither company explained how we should actually be changing out filter monthly rather than every 3 months (like the filter claims). There were features to our unit we had no idea was there. The list just keeps going on how awesome this owner is. We plan to have Pete service our unit from this point on bi-yearly.

    Britney McDow

    Pete is a great guy! I’m a realtor and I need him all the time for my clients. He’s reliable and does it right ! My clients and I have been very happy with him and I recommend him to anyone !

    Timothy Reeves

    Came out well spoken and was quick and thorough and fixed the issue then went above and beyond and told us about how another company had installed the wrong airhandler

    Jaketha F. (Mystic Jah)

    I called Pete because my furnace was rumbling so bad it shook the chandelier in the dining room directly underneath the unit. As a brand new customer calling on a Friday mid-morning, he told me he could see me after 1 PM and that he would call me 30 minutes before his arrival, which he did. Within minutes of his visit, he had assessed the problem. Even though he had another scheduled appointment, he told me he would pick up my parts and come back afterwards to get me taken care of, which pushed him about 30 minutes or so pass 5PM with no extra labor charge. Throughout the process, he explained everything to me even showing me the bad (and the new) parts along with explaining how everything should work. I've lived in my renovated 1930s house for 8 years and have had a world of problems with heating and cooling issues, that have cost me - as a single mom - thousands of dollars in repairs even with a home warranty during those first couple of years. I can finally say I've found someone I trust with handling these issues going forth. His workmanship truly lives up to his company name.

    Loretta Layton

    Trust Air is the most reliable, trustworthy AC company I’ve ever dealt with.. The technician was professional and very considerate… I’ll recommend Trust Air to anyone whose looking for great service and dependability…😀.

    William Bernal

    Pete from Trust Air always does a wonderful job on the units. He is quick to respond, very professional and honest.

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