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Amenities

  • Wheelchair accessible parking lot

Donnie Rowe Heating & Air Conditioning LLC Reviews - 25

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jacob Crockett

After a little communication error on both of our ends, Donnie go ahold of me and sent out a technician in a timely manner. Unfortunately the compressor was out in my AC unit and they had to order it. Compressor came in next day and unit was fixed before noon. Luckily unit was still under warranty and was covered. Would recommend his services.

Jean Jitomir

We bought a home in the summer and it has a large extension, but the HVAC was not updated, so most of the house was rarely below 80F in the summer and got into the low 50s this winter. This is not really how I like to live, so I knew we needed a serious upgrade to be comfortable in this home! I called Donnie Rowe and they quickly sent someone out to diagnose our problem and provide recommendations/quotes. As it turns out our duct work was also a mess, which explained why our master bedroom was boiling hot while the rest of the house plummeted in the winter. They recommended redoing the ductwork and installing a new furnace and AC unit. I new this would be a the best solution in advance because anything else is just a bandaid not fully solving the real problem. My dad is a retired HVAC mechanic, so I called him after I got the quote and he agreed that it was the best/most permanent fix and that the price I was quoted was very reasonable for the amount of work they did. They completed the work in the same week and on a faster timeline than originally projected. Donnie himself called me afterward to followup and was very timely in his responses. Our experience was very positive, and I would recommend giving them a chance!

Derek Harris

Donnie Rowe and his crew epitomize professionalism. They were respectful of our property and courteous through the entire install process. We were very particular about how we wanted the new vent to be ran, and the crew exceeded our expectations. Everything was done neatly and cleaned up.

William Hoyt

Prompt service -- call on one day and came early the next morning. Quickly diagnosed the problem -- blown fuse as the result of a short in the unit. Repaired it in less than an hour. Best of all covered by warranty -- no charge!

Jared Nelson

Donnie was very helpful and had quick response to what could have been a difficult problem for others (replacing primary and secondary heat exchangers). His crew was very polite, professional, conciencious, and did a great job. I highly recommend them for your HVAC needs.

Carol Reynolds

Gil had serviced our systems for 13 years. He is jovial, positive, diligent, honest. He has let us know when units are close to going out so we can prepare in advance. I trust him.

Alisha Smith

Came out on time. Diagnosed that the thermostat was not working properly and replaced it . He did a pre season check and found only a small amount of freon was missing. He will not make you purchase anything or talk you into work you do not need. Extremely pleased. Price was as expected but not over priced.

David Hellman

Donnie found the root cause of an issue and made adjustments to solve the problem. I had another company out earlier who wanted too replace parts which would have cost me $250 on not solved the issue.

Mark Montgomery

Great service and reasonably priced! Gill knew his stuff!

Jed Bullard

Donnie and his team, including his son, Wyatt, installed a new Carrier HVAC system. He corrected a system that for years had failed to cool the upper floor. It works great, is efficient, and, while very modern, is easy to operate. Donnie uses technology where useful but not to excess. All his techs were all as professional, neat, clean and pleasant as were the Rowes. Very easy to communicate with and always on time. Highly Recommend.

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