These guys are GREAT! They came out in the morning of the day we called. Very experienced and professional - spotted the exact problem, went and got the right part and WOW! the furnace was up and running again. All for a surprisingly reasonable cost!! I recommend them to anyone, and will use them again if I need to. Thanks TriStar Heating & Cooling!
The company overcharged for a service and totally misrepresented themselves. We had them out because the heat pump stopped working, they added Freon, charged us $500 and the unit only continued to work for about 5 days. So called them, told us they would add more Freon but not charge. Then when they got here, suddenly developed amnesia. First of all they lie and then they should have checked for a leak before adding 5lbs of Freon. LIARS AND CROOKS! Don’t use them. They are not registered with better business bureau either.
These people are great. Heat went out when it was 10 degrees outside, called them at 8:30am and they had someone at my house at 10:00am. The guy they sent was very nice, only sold me what needed to be fixed (not a whole unit) and my heat was working again by 10:45am. Great price too! Will definitely recommend to a friend.
Very very fair pricing!! After 4 other quotes, hands down they were the best price. I'm very confident in their pricing, experience and service. Dave and Amy were excellent to work with. They are trustworthy and their customer service tops the charts. I would absolutely recommend tri star to my friends!
I Do Not Recommend This Company. I only clicked on one Star because you had to chose something.
Tri-Star was scheduled on a Thurs. it was raining so I Called to reschedule. We talked about possibly coming on the following day. I asked if someone would call me to let me know. The lady I was talking to said she would be the one to call me back.Waited all day for a phone call.. (Because I have nothing better to do on a rainy day) No call from Tri-Star. On Fri. morning 8am I called....no answer. So I left a message. No call back on Fri. mid afternoon. This appt. was set over 2 weeks ago. What a waste of my time!!!
JANET BERTINOT
These guys are GREAT! They came out in the morning of the day we called. Very experienced and professional - spotted the exact problem, went and got the right part and WOW! the furnace was up and running again. All for a surprisingly reasonable cost!! I recommend them to anyone, and will use them again if I need to. Thanks TriStar Heating & Cooling!
D Wall912
The company overcharged for a service and totally misrepresented themselves. We had them out because the heat pump stopped working, they added Freon, charged us $500 and the unit only continued to work for about 5 days. So called them, told us they would add more Freon but not charge. Then when they got here, suddenly developed amnesia. First of all they lie and then they should have checked for a leak before adding 5lbs of Freon. LIARS AND CROOKS! Don’t use them. They are not registered with better business bureau either.
Joe Landrum
These people are great. Heat went out when it was 10 degrees outside, called them at 8:30am and they had someone at my house at 10:00am. The guy they sent was very nice, only sold me what needed to be fixed (not a whole unit) and my heat was working again by 10:45am. Great price too! Will definitely recommend to a friend.
Jerry Mingus
Very very fair pricing!! After 4 other quotes, hands down they were the best price. I'm very confident in their pricing, experience and service. Dave and Amy were excellent to work with. They are trustworthy and their customer service tops the charts. I would absolutely recommend tri star to my friends!
Dawn Warner
I Do Not Recommend This Company.
I only clicked on one Star because you had to chose something.
Tri-Star was scheduled on a Thurs. it was raining so I Called to reschedule. We talked about possibly coming on the following day. I asked if someone would call me to let me know. The lady I was talking to said she would be the one to call me back.Waited all day for a phone call.. (Because I have nothing better to do on a rainy day)
No call from Tri-Star. On Fri. morning 8am I called....no answer. So I left a message. No call back on Fri. mid afternoon.
This appt. was set over 2 weeks ago. What a waste of my time!!!