Schneller Knochelmann Plumbing, Heating & Air Conditioning

My parents referred this company! Joe came out for a quote yesterday and was great! Super friendly and knowledgeable! He explained all of our options and even discussed payment plans! He asked when we would like Install and said ASAP being the unit in our house we just bought was 26 years old and way past it’s life expectancy and a half ton too small. We were amazed he got us scheduled for the install for today, just a day after the initial quote! The installers were great as well! Overall we had a great experience and highly recommend their services!

Great service. Mr Nathan S. was very helpful, thorough and respectful on his visit to my unit on a hot July evening. No excuses, just quality care. Will go back to Schneller Knochelmann if needed.

This is the most professional sales & service business I have ever used! Every step of the way they were responsive, prompt, communicative, reliable, and above all courteous and friendly. The employees seem to love what they do and feel valued in their company, and that shines through in their concern for the needs of the customer. Once you engage with Schneller Knochelmann, you will receive reminders, updates, and follow-ups during every step of the process via phone, email, or text depending on your preferences. The site visit to evaluate my needs was very thorough, as was the follow-up to present the quotation. I upgraded my AC to a heat pump to reduce my heating oil costs in the winter as the price of oil rises. I was slotted in for installation very quickly, and the installation itself went fast and smooth. The installation techs (David & Tyler U.) were extremely respectful of our home and communicated with me as the homeowner in a respectful and professional manner. The quality of the installation is outstanding. I could not be more pleased with this experience!

After installation, I needed help understanding how to configure the new smart thermostat. Schneller Knochelmann sent out Eric M. right away to answer my questions. Not only did he get the thermostat set up the way I wanted it, he also checked my existing air handler and made an adjustment to the blower speed to optimize it for cooling and heating. He also did a follow-up pressure check on the new heat pump and found that it needed a little bit more refrigerant to be perfectly balanced. Another great experience with the pro team at Schneller Knochelmann!

Had the sales guy cone out and running BOGO Furnace AC and it was not. I was not home during installation my wife was but she said the burned something I can see the burn marks on our utility room floor. There is litterly air coming out where the evaporator coil is. This system the sheet metal isn't even close to being air tight. No duct seal. They DID NOT replace the line set (we went with this deal because our old ac leaked refrigerant) what if the line set has a leak? It's to cold to turn on the AC for that long to see. We went with Knochelmann because family run business and seen the reviews. We paid over 12k for a BOGO and feel we drew the short straw. Also she said one of the guys was sick coughing all over and not covering his mouth inside our house. I see the good reviews but I guess we are one of the exceptionals. Hindsight looking back I would go with another contractor. Imagine buying a brand new car and old parts are under the hood? Be careful and make sure you do your home work. I would of taken the day off to be here if I knew all this. My wife and I are dissatisfied for the price, end product, and the non professionalism.

Chad B. is an awesome guy! He came out for the quote. Knowledgeable, friendly and great teacher. I now have a better understanding of plumbing stuff! Although the plumbing issue had gotten worse the very next day and you all were not able to come out, I appreciate and thank you for your outstanding customer service!!!!

We used Schneller Knochelmann for a full HVAC replacement at our home. John M. came out to our house and checked out our existing system and ductwork and then walked us through various options. We got quotes from various companies and John was easily the best person we worked with. He was very transparent and not pushy at all during the process.

Once we decided on a system, some guys came out a few days later and got it all installed. It's been running great so far and it came with a great warranty plan in case we do have issues in the future. We would definitely recommend Schneller for HVAC work.

John Knochelmann came to our house and conducted a very thorough examination of our heating and air conditioning unit for replacement. We love the fact that he was honest and didn't try to talk us into upgrades and unnecessary equipment for our particular needs. He's very personable, knowledgeable and has the experience to know what he's talking about. We saw him on a Friday and our unit was installed the following Monday.
On Monday Dave and Richard arrived for the installation of our new heating and A/C units. They were polite, knowledgeable, courteous, friendly and professional. The entire replacement was very involved and took just over 12 hours. They just kept plugging away until the entire job was completed. We are very pleased with the install and we would highly recommend Schneller & Knochelmann Plumbing, Heating & Air Conditioning for your heating and cooling needs.

They never returned my called after 3 attempts on scheduling an appointment (1 online and 2x by calling).

Ironically, I have used this company twice in the past with good experiences.

We have been using Schneller Knochelmann for several years now. We pay a small monthly fee, that gives us 1 free heating & 1 free Air Conditioning maintenance per year. They are a family owned business and it shows by how they treat their customers. If we ever have a problem, question or concern, they always respond quickly and follow thru. I can't say enough good things about this wonderful family owned company. The only regret we have is we didn't start using them 30 years ago.

Came out to our house to provide an estimate of 3000 to hydrojet our clogged output line. Didnt even look at the access pipe. Rotorooter quoted 1400 and Gardner Plumbing came out, quoted, and water jetted our line in 40 minutes for 950 one hour after requesting estimate. Took videos of our sewer pipe and showed where the tree root clogs were.We were all fixed up in an hour. I question if Scheller Knochelman is a business you can trust. I have my doubts.The Schneller rep said it would take all day and promised he was being honest and up front. May God have mercy.