Extreme Heating and Air Conditioning and Electrical Service

The service was great until the time it started to get cold. The Cold air worked great but once we needed heat it never worked. It just pretty much recirculated the air in the house. I called and the gentleman came out and checked everything and said it was the thermostat (The Nest). He was a respectful gentleman but it seemed like he just wanted to go home after a long day which I can understand that, it happens. I went to Lowe’s and bought a replacement for the thermostat and I replaced it but the heat still didn’t work. So I called nest and after being on the phone with them for 4 hours ( very respectful people and great service) they said everything was hooked up for the thermostat and they transferred me to their senior rep. and he was a Certified HVAC with the nest company and asked for pictures of the units. Once I went outside to take a picture I saw a grey box open with a fuse handle unplugged just sitting on top of the fuse box. The plug in ports where exposed to the weather (rain/snow/dirt/etc.) and could of caught the house on fire. This is the reason for the one start is that the rush of both visits to get out and go home was rushed and failed to take the time to go through and check the safety of my home.

I love the fact that they are home town people. They give back to the community and are friendly. I have had to call them just to get answers and they took their time to explain how things worked and the best rooute to go on fixing my issue. They did NOT pressure me into buying anything or even using their service. Just honestly answered my questions and let me decide what was best for me.

I love this company. They are friendly, compassionate and hard working & honest! If your heating and air needs serviced they are the ones to call.

Air Extreme Heating and Cooling is the number one choice for all your heating/AC needs! This is a company that puts its customers and community first! There have been many times they have shown their generosity by providing opportunities for special contests and giveaways!! Thanks Air Extreme!!

They have the best service around. They are very customer oriented and know what they are doing. I will continue to go to them time and time again. They actually respect and treat you like a person. I recommend them highly.

Great company! They're very compassionate to the customers! They're always giving back to the community! Definitely would refer to them to friends and family!

The owner responded to a service call at the home of a disabled Veteran who had called for a price quote from 2 different companies. After witnessing the gentleman being berated by the owner of another company, the owner of Air Extreme Heating & Cooling apologized for such rude behavior from a fellow business man PLUS paid the service call quote from the other company to rid the offending person. Integrity. Priceless.

This company has great customer service to go along with the quick and amazing services it provides. Couldn't ask for more from a company! I would definitely recommend this company to others.

Air extreme was contracted to place a new heating system in an apartment. To say we aren’t happy is an understatement. They plumbed up the gas line and it was a plumbing nightmare. The plumbing stuck 18 inches from the unit, in midair. This was the copper tubing. This was a disaster waiting to happen, something could have gotten snagged on this and pulled it apart. The same for the black steel they placed, Instead of taking it against the wall nice and tight it was 18” away from unit as well. This plumbing was in a garage, a small garage. These were common sense issues and we’re sure if they were to place this same unit in their house they would not be pleased either. They have to be supervised every step of the way or it is shoddy at best, with a great lack of attention to detail. I would not recommend them. We have a Wifi thermostat that they didn’t even take the time to help us set up. It is useless to us. We are very discouraged by this workmanship.

Based on their connection with their customers on social media, their reputation proceeds itself. I can tell they provide excellent service which is backed up by the feedback I've seen! This is the place to call in KY!