They've come out twice, once in October and once in January. They are pricey, but seem professional and knowledgeable while here. Pros are years of experience and quality work. Cons: they are pricey, my bathtub is still not draining, and I still haven't recieved bids that I've asked for twice.
Thank you so much for standing by your work! You’ve made a lifelong customer in me. Lorena was an absolute angel! I have never looked forward to doing a million loads of laundry. Not having to buy a new washing machine has been such a blessing. Thank you all!!!
Plumbing issues can be a scary and expensive thing. They were very prompt in getting out to my house to fix the issue and set my mind at ease. They were very professional, worked efficiently and answered all my questions along the way. They were very clean and courteous. They went above and beyond and for that, they will get my business again!
They showed up on time, answered all my questions and were reasonably priced. They repaired the leak in my crawlspace and insulated the pipes. They haven't froze once this winter, which has never happened before. If you need a plumber that'll show up, do good work and not rip you off - call them. I know I will anytime I need a plumber in the future
Great customer service!!! Technician was able to determine the problem on my dishwasher which another company said there wasn't anything wrong with, but that I was using to much detergent. Found out there was numerous things going on with it. Worked really well with my warranty company also. I would definitely recommend this company!!! Thank you Potts for the wonderful service.
Brad is wonderful! He came out last weekend to repair my washer which had pooped out in the middle of the wash cycle. He was prompt, curteous and very neat and tidy. The next time I need something fixed I will definitely be using Potts Plumbing again. Love these people! 😍
I have known the Potts family for years. So, of course when my washing machine broke down, they are who I thought to call. They scheduled me in quickly (so grateful for that, laundry was building up), and came out to see what was needed. After the part was installed, the washer made a strange sound. I sent them a video, and they had Brad come out the next day to see what was going on. They promised to make it right, and have done that for us. Everything is working well, and I feel confident if any issues arise, they will be out as soon as possible.
I have known Randy and his family for many years. They are great people who love to serve their community. Randy does FANTASTIC work and is ALWAYS available for helping me with all my plumbing needs. I won't use anyone else!!!!
"I must write a big thank you for the expertise of Brad who came over to install my new microwave which absolutely had to be so exact of a fit that it took unbelievable accuracy. I highly recommend Randy and his crew at Potts Plumbing and Appliance ." "The whole team is so friendly and helpful as well. " Dr. Edward Webber DDS.
The lady that called to set the appointment, was friendly and polite and punctual. Cody the plumber was also friendly, polite and punctual. He got the job done right and didn't stop until it was fixed. SF - Topeka
P Brown
They've come out twice, once in October and once in January. They are pricey, but seem professional and knowledgeable while here. Pros are years of experience and quality work. Cons: they are pricey, my bathtub is still not draining, and I still haven't recieved bids that I've asked for twice.
Melissa Goodman
Thank you so much for standing by your work! You’ve made a lifelong customer in me. Lorena was an absolute angel! I have never looked forward to doing a million loads of laundry. Not having to buy a new washing machine has been such a blessing. Thank you all!!!
Michelle Sigmund
Plumbing issues can be a scary and expensive thing. They were very prompt in getting out to my house to fix the issue and set my mind at ease. They were very professional, worked efficiently and answered all my questions along the way. They were very clean and courteous. They went above and beyond and for that, they will get my business again!
Derek Powelson
They showed up on time, answered all my questions and were reasonably priced. They repaired the leak in my crawlspace and insulated the pipes. They haven't froze once this winter, which has never happened before. If you need a plumber that'll show up, do good work and not rip you off - call them. I know I will anytime I need a plumber in the future
Janet Cross
Great customer service!!! Technician was able to determine the problem on my dishwasher which another company said there wasn't anything wrong with, but that I was using to much detergent. Found out there was numerous things going on with it. Worked really well with my warranty company also. I would definitely recommend this company!!! Thank you Potts for the wonderful service.
L. Melody Williams
Brad is wonderful! He came out last weekend to repair my washer which had pooped out in the middle of the wash cycle. He was prompt, curteous and very neat and tidy. The next time I need something fixed I will definitely be using Potts Plumbing again. Love these people! 😍
Angie Seamans
I have known the Potts family for years. So, of course when my washing machine broke down, they are who I thought to call. They scheduled me in quickly (so grateful for that, laundry was building up), and came out to see what was needed. After the part was installed, the washer made a strange sound. I sent them a video, and they had Brad come out the next day to see what was going on. They promised to make it right, and have done that for us. Everything is working well, and I feel confident if any issues arise, they will be out as soon as possible.
Lisa Dabney
I have known Randy and his family for many years. They are great people who love to serve their community. Randy does FANTASTIC work and is ALWAYS available for helping me with all my plumbing needs. I won't use anyone else!!!!
WebberExon Dental
"I must write a big thank you for the expertise of Brad who came over to install my new microwave which absolutely had to be so exact of a fit that it took unbelievable accuracy. I highly recommend Randy and his crew at Potts Plumbing and Appliance ." "The whole team is so friendly and helpful as well. " Dr. Edward Webber DDS.
Stu Ford
The lady that called to set the appointment, was friendly and polite and punctual. Cody the plumber was also friendly, polite and punctual. He got the job done right and didn't stop until it was fixed. SF - Topeka