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A & H Air Conditioning & Heating Reviews - 74

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joseph Randolph

I cannot speak for their qualty of work in the HVAC department but I will say that they are severely lacking in the plumbing department. No attention to detail or consideration of the owners wishes. It felt like the goal was to get everything thrown together as quickly as possible. I made the mistake of paying prior to being satisfied with my service. Had a malfuncioning laundry pump for 2 months. Took 3 men and 4 seperate trips to solve the problem. Also, my dryer hose was smashed and had holes in it that were duct taped and left that way. The owner confirmed that the hose would indeed catch lint and pose a fire hazard. Then stated that they try to recycle parts to cut cost for the owner. They did replace the dryer hose following this but my complaint is that I had to say something. This was acceptable quality of work up until that point.

I will not be using them again. If you choose to, I cannot stress enough the importance of witholding payment until you are satisfied with the work. Also GET AN ITEMIZED RECIEPT! I asked for one 3 times via phone, text, and email and have never recieved one for the job requested. I made the mistake of paying even though I suspect I paid for work covered under warranty as well as paid an hourly wage for their plumber to install a tankless water heater in the wrong spot and then reinstall it in the right spot which I should not have been responsible for.

Best of luck!

Tom Moroney

The technicians working on my central AC/Heating unit were very knowledgeable and professional. When my contractor who was scheduled to fix my floor once the furnace was removed canceled at the last minute they adjusted their schedule until I could find a contractor to fix the floor. I now I have new AC/Heating until installed and I'm very happy.

Don Currier

A&H had the best price of the 5 companies I had bid my HVAC system replacement. The system was in stock and was installed three days after signing the agreement. The installers were on time and completed the job in around 6 hours (and on budget). They then spent time telling me what to expect as the system began its conditioning of my house.

Jennifer Gorton

We can not express how much we appreciate the service A&H has given us. We had this dream of our commercial space and industrial duct work and from the very beginning we had amazing communication! We so appreciate Chris stopping by multiple times to ease our minds and figure out the entire layout and things. The owner also stopped by and all the techs working were awesome! I have never had such a great experience. All of them were helpful, knowledgeable, laughed and talked with us and handled our many questions. They did amazing work - it looks beautiful and we are so appreciative! Thank you, George and Jennifer

David Lowenthal

A&H Air Conditioning, Heating and Plumbing replaced in my existing furnace and A/C. Chris reviewed my current system and we discussed different options for me to consider. The proposal he presented cleared stated what we had discussed and what was included in the proposal. Sam and Bryan were the techs that installed the system. They arrived on time, very knowledgeable, and did a professional quality installation. Great work from everyone involved and I highly recommend them.

Shaun Smith

I wanted to share my positive experience with A&H in Baldwin City. First, let me say that I am *not* the standard HVAC customer and my job was not easy, simple or straight forward. A&H could have passed on this job in favor of more traditional work such as selling new equipment, but they took the challenge head on and delivered exceptional service and support.

We purchased a home to remodel in the Baldwin City Area. Major project. Although relatively new (1984), it used some obsolete construction methods that we missed in the inspection process. The home was built on a grade and utilized under-slab ducting. When we noticed poor airflow and children's allergies acting up, we scoped the ducts and found near disintegrated and collapsed duct work which circulated dirt and mold through the house. When a plumbing leak occurred, the ducts filled with water. We knew we needed *major* work to reroute the airflow in the house.

This is where the quoting began. We quoted 6 (Yes SIX!) companies for the work. Local HVAC contractors, commercial contractors, Large Chain contractors and a custom sheet metal shop for good measure. Every one sent young techs who simply handed us a quote for new equipment and shrugged when we asked about duct work. Some quoted Mini-splits, which would have left our 4.5 Ton heat pump blowing only to 1/2 the house, which would have been far too much. One company we quoted even declined the work but asked if they could sell us a thermostat for coming out.

When Dan from A&H Showed up, it was a completely different story. He worked up the flow analysis of the house, inspected the equipment, we scoped the existing ducts and he spent almost 2 hours going over different options. We ended up deciding on extensive sheet metal work, rerouting half the hair to a plenum in the attic with downshoots to each of the upstairs rooms. Of course this required ductwork in the main hallway, but they made it look nice and a good place to hang children's artwork (Pictured). We were able to utilize existing equipment, fixed the airflow and ended up filling the existing ducts with concrete. 8 months later, we stayed warm and toasty in all rooms even during a cold snap!

A&H Saw a problem and did hard work when other companies declined or tried to sell equipment that would not have solved my problem. Far as I am concerned, they are the only HVAC contractor I will be using going forward.

Rebacca L

Had them due work on a drainage problem from the washing machine. It took two times of them coming out to fix it right. Then the valve going into the washer started spraying water. I called and they claimed they did not touch that valve which is right behind the washer and I would have to pay them to come out after hours. Called aqueous plumbing be was there in under 15 minutes and didn't charge a thing.

Stephanie Soden

This is a top notch company based out of our small town of Baldwin City! From scheduling to providing plumbing service (for a kitchen and bathroom remodel), A & H was friendly, accommodating, and professional, and we are extremely pleased with their high quality of workmanship. We will definitely be returning-customers if the need arises in the future! Highly recommended!!!

Patrick L. Cavanaugh Sr.

They were great.
Yes I would recommend their services. A few hic-up but nothing damning.

John Scott

A&H is a great company. Had complete HVAC system installed. Very professional, showed up on time, great install and cleaned everything up after. Very happy and would recommend them.

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