Great Lakes Heating And Air Conditioning

Tim was professional and did a thorough review of both our HVAC systems. He briefed us on recommended maintenance and completed the work without issue. Great company and great technician

Matt came to our home, was very professional, and efficient. He had our A/C unit up and running very quickly. Very knowledgeable, will definitely use them again

I had Mr Hemker out for my AC service and he did a great job. Very professional and pleasant to work with. Explained everything to me and answered my questions. He was also on time which I appreciated. Good work!

Zach was well informed very pleasant to work with. He did a thorough check of the AC and furnace and let me know about one issue.
Would definitely enjoy working with Zack and Great Lakes again.

Zack was great! Very professional and conscientious! Yearly check up was very thorough. Not high pressured but let me know what was working well and what might need attention.

Jeramie Stacy was my tech and he did a phenomenal job. He was timely, efficient and respectful of our home and property. I will definitely be using Great Lakes again!

Jeramie performed a maintenance check up on my central air unit. He explained findings in simple layman terms so it was easy to understand. I found him to be very professional and would recommend him to family and friends.

The technician showed up on time and immediately started on his routine to service my A/C unit. He even wore booties so as not to drag in any dirt from outside. He was thorough and efficient.

Ruah, the technician that came, was very personable and professional. My 6 year old son wanted to watch him work, and Ruah kindly let him watch, and explained some of the process to him. I would definitely use this business again and would highly recommend them to others.

I have had a service agreement with this company for more than 30 years. No more. In recent years, they have kept fewer and fewer of their obligations, while charging me more and more each year. The last time they visited, they did not finish their work. When I called them back to finish the work, they actually charged me extra for the work that was supposed to be part of the agreement that I had already paid for. They have promised to refund the money, but they never have. They owe me one maintenance visit I paid for, which they have never made. And they don’t answer their phone calls. Calls are now routed to a poor connection with a call center in Louisiana, where a person who barely speaks English hangs up on me every time I call.